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Director, Sales Worldwide Accounts (Group Sales)

Role overview

Qualifications

  • Ten (10) years of hotel/travel sales and account management experience
  • Experience analyzing data and making data-centric recommendations
  • Experience maintaining national or global accounts
  • Knowledge of the hospitality and travel industry

Responsibilities

  • Identify, develop, and lead an identified roster of accounts to generate market share growth
  • Guide the account planning strategy for your accounts to facilitate growth
  • Collaborate with a cross-functional team to drive total account value
  • Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication

About the company

Hilton logo

Hilton

Hospitality (Hotels & Restaurants)

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 7,600 properties and nearly 1.2 million rooms, in 126 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices for seven consecutive years. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 190 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

Company details

Company typeLarge
IndustryHospitality (Hotels & Restaurants)
Company size10001

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Job description

Exceptional Hospitality Starts with You

The location for this position is virtual/remote

This is an exciting opportunity to join a world‑class Global Sales team dedicated to delivering Hilton's unmatched scale, access, expertise, and experience to our owners, operators, and customers. As the Director, Sales Worldwide Accounts (Group Sales), you will help shape a differentiated sales experience that elevates Hilton's diverse portfolio of brands and drive meaningful connections.

In this role, you will identify, develop, and lead an identified roster of accounts to generate market share growth and expand Hilton's presence across key corporate companies and industries. Additionally, you will be responsible for account planning, cross-team collaboration, building & strengthening customer relationships, uncovering new opportunities, and driving performance and incremental growth to our hotels and to Hilton.

As part of the Corporate Group Sales team and reporting to the Assistant Managing Director, you will focus on Technology Corporate Accounts, playing a pivotal role in advancing Hilton's position within this critical segment.

What you'll do during a typical day:

  • Guide the account planning strategy for your accounts to facilitate growth.
  • Aggregate client account-based growth data and evaluate areas of opportunity.
  • Qualify accounts and maintain compliance to account governance protocol
  • Ensure our client's daily needs are met while identifying viable opportunities to improve operational and financial performance through targeted initiatives.
  • Be a subject matter expert in all brands and closing the sale with clients.
  • Anticipate client needs and develop an approach that is tailored to each client
  • Generate leads and mine opportunities within existing accounts to drive incremental revenue.

How you'll collaborate with others:

  • Collaborate with a cross-functional team including Hilton Direct partnership team members and HWS Sales Specialists to drive total account value and provide total client solutions.
  • Network with business decision-makers and executives to influence positive buying behaviors.

Deliverables you'll take ownership of:

  • Model account-based trends on a cadence (i.e. weekly, quarterly, etc.), compare data with previous years' results and forecast future account-based growth rates.
  • Provide accurate forecasting and delivery of monthly, quarterly, and annual revenue targets.
  • Understand industry trends that impact customer buying behaviors and offer innovative solutions.

What It Takes to Make the Stay

You have these minimum qualifications:

  • Ten (10) years of hotel/travel sales and account management experience
  • Experience analyzing data and making data-centric recommendations
  • Experience maintaining national or global accounts
  • Knowledge of the hospitality and travel industry
  • Travel up to 40%

It would be useful if you have:

  • Bachelor's Degree
  • In-depth knowledge and use in Salesforce or similar property sales management system
  • Experience using Salesforce (CRM)

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $110,000 – $145,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Sales Incentive Plan (SIP), and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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