Senior Travel Consultant

Shape what's next with BCD 

Senior Travel Agent (Remote)

Full time, Italy

Operating hours, Monday-Friday 8am-8pm CET

As a Senior Travel Consultant, you are the face of our company. You’ll partner with a leading international NGO, managing complex travel arrangements and delivering expert advice to travelers across the globe. This is an opportunity to combine your travel expertise with purpose-driven work, supporting an organization that creates a positive impact worldwide. Your work will help enable important global initiatives by ensuring seamless travel experiences for teams making a difference every day. 

What You'll Do

• Search and confirm travel reservations for the customer

• Have a strong understanding of a client travel policy and can consistently provide consultation to the customer

• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)

• Provide the client with the required industry information, such as low fares, exchange costs, and penalties

• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement

• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

• Support travelers during schedule changes, disruptions, and emergency situations

• Build trusted relationships with travelers by providing proactive travel advice

 What You'll Bring

• You have travel agent experience

• Experience supporting VIP, humanitarian, or mission-critical travel is an advantage

• Skills in GDS Amadeus

• Strong verbal and written communication skills in English

• Solid working knowledge of the travel industry, policies, procedures, and processes

• Experience managing complex international itineraries

• Ability to work under pressure and adapt to changing travel requirements

• Strong attention to detail and problem-solving skills

Why you’ll love working here 
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel. 

Meet BCD 
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.   
 
Get to know us by exploring our career site and checking out our social media:

• Career site BCD 

• https://www.linkedin.com/company/bcd-travel/ 

• https://www.instagram.com/bcdtravel/ 

• https://www.bcdtravel.com/blog/ 

What’s in it for you  
 

• Flexible working hours and work-from-home or remote opportunities 

• Opportunities to grow your skillset and career 

• Work at the forefront of travel technology and help shape the future of business travel 

• Generous vacation days so you can rest and recharge 

• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

• Travel industry professional perks and discounts 

• An inclusive work environment where diversity is celebrated 

• Work From Anywhere opportunity for 60 days per year 

At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender‑neutral compensation factors, including professional background, skills, experience, and role scope.

This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:

• Italy: 26,051 - 33,000 EUR (Employment will be governed by the CCNL for the Tourism Industry)

The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.

We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.

Ready to shape what’s next? Apply now! 
 
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. 
 
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com. 

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