Technical Apps Specialist IV (Non Clinical Apps)

Overview:

Be inspired. Be valued. Belong. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

Work Location: 100% remote, will only consider applicants from the following states: Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin

Description: The Technical Apps Specialist IV provides senior-level technical leadership in the architecture, development, implementation, integration, and maintenance of complex enterprise healthcare information systems supporting 11 hospitals and over 200 clinics. This role combines application engineering, enterprise architecture, integration expertise, and production support to deliver secure, reliable, scalable, and supportable solutions across clinical, business, workforce, and operational platforms.  You will act as a senior technical advisor, connecting application, development, infrastructure, integration, security, and business teams. Converts business and operational requirements into technical solutions across cloud, on-premises, and hybrid environments. Guides technical work, mentors Technical Application Specialists, and helps maintain mission-critical application availability in a 24/7 Tier 1 production environment.We are seeking IT Healthcare specific experience performing in a similar capacity.  You will be responsible for new projects/implementations, upgrades, migrations and ongoing support for a wide range on non-clinical applications throughout the Emory organization.  You will be at the forefront of running your own implementation projects and dealing with every layer of the technical stack from the application, server, network, database layers including HL7/FHIR, EHR integration, etc..  This team uses their technical skills to provide guidance and direction in the development, implementation, and technical troubleshooting of complex production information systems.  RESPONSIBILITIES:

• Defines system scope, technical requirements, dependencies, and implementation approaches for enterprise healthcare platforms. 
• Designs end-to-end application, infrastructure, communications, and hybrid cloud architectures supporting enterprise operations. 
• Architects cross-functional integrations connecting Epic EHR, ERP, enterprise content management, revenue cycle, imaging, financial, workforce management, and other operational systems. 
• Develops technical specifications, architecture diagrams, interface designs, deployment plans, and supporting documentation for application, development, infrastructure, and integration teams. 
• Evaluates technologies, vendor platforms, and proposed system modifications to support modernization and evolving business requirements. 
• Assesses solutions for interoperability, performance, scalability, availability, security, and operational supportability. 
• Leads hybrid cloud modernization efforts across Azure and AWS and contributes to Google Cloud–based initiatives, ensuring alignment with enterprise IT standards, internal controls, and security governance policies. 
• Provides technical guidance in the development, configuration, implementation, and maintenance of complex production applications. 
• Designs and supports application connectivity and data exchange using APIs, databases, interfaces, middleware, and file-based integration technologies. 
• Coordinates application and integration deployments across cloud, on-premises, and hybrid environments. 
• Analyzes workflows, technical dependencies, and operational inefficiencies to develop architectural solutions that streamline integration delivery and improve implementation timelines. 
• Plans and coordinates programming, configuration, integration, and deployment activities within the assigned work group. 
• Leads research into automation techniques to improve application performance, operational efficiency, and testing. 
• Defines testing methodologies and coordinates functional, integration, performance, and operational validation for deployments, upgrades, and system changes. 
• Provides senior-level technical support for mission-critical systems in a 24/7 Tier 1 environment. 
• Leads technical problem-solving efforts during service interruptions, coordinating cross-functional resources to restore service and minimize operational impact. 
• Isolates and resolves complex issues involving application systems, interfaces, middleware, databases, connectivity, and infrastructure dependencies. 
• Collaborates with application owners, infrastructure teams, database administrators, security teams, and vendors to identify root causes and implement corrective actions. 
• Evaluates application resource utilization, capacity, storage, and performance requirements and recommends configuration or architectural improvements. 
• Promotes high levels of application availability, integration reliability, and operational readiness. 
• Ensures technical changes adhere to established testing, documentation, internal control, and change management requirements. 
• Preferred technical knowledge in healthcare non-clinical, facility, business, and shared services applications. 

PREFERRED QUALIFICATIONS:

• Must come from an IT healthcare focused position, ideally performing application implementation oriented work where you bring sound skills across infrastructure, database, and application layers.
• HL7 interface/FHIR experience 
• Active Directory/Windows OS
• Cloud AWS/Azure
• Oracle
• Shibboleth
• SQL Server -- understand how to setup, execute queries, upgrade, etc.
• sound networking fundamentals (IP, VLAN's, Routing) 
• While this team is not performing 'infrastructure' work and geared towards the application implementation and support side, this is a highly technical role requiring the all encompassing experience noted above.  Candidates coming from IT healthcare application integration/implementation roles where you have been at the forefront of technical implementations, running your own projects, and troubleshooting all components is what we are seeking.

MINIMUM QUALIFICATIONS:

• Bachelors degree from a recognized college or university with major course work in computer science, Information Technology, engineering, or equivalent related experience.
• A minimum of 7 years of progressive experience in application systems/administration OR 9 years experience without a degree.
• Prefer proficiency in at least two computer languages used currently in production.
• Must be able to lead problem solving efforts when mission critical systems are interrupted.

Additional Details:

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.