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Senior Infrastructure Engineer

Role overview

Summary

This role is for a Senior Infrastructure Engineer at Mercury, focused on developing and enhancing the cloud infrastructure. You will work on building a robust Infrastructure Platform that supports the Engineering Organization while ensuring compliance and security in regulated environments.

Qualifications

  • 5+ years of experience with AWS.
  • Extensive experience with observability and monitoring tools like Prometheus, Grafana, and OpenTelemetry.
  • Demonstrated ability in technical writing with at least 3 years of experience.
  • Preferred: 2+ years of experience leading infrastructure projects in regulated environments.
  • Preferred: 3+ years of experience managing large-scale Terraform implementations.

Responsibilities

  • Build the Infrastructure Platform to support the Engineering Organization.
  • Lead key infrastructure projects and define the infrastructure strategy through detailed RFCs and technical specifications.
  • Focus on creating an AI-friendly platform usable for both humans and agents.
  • Utilize AWS services and Terraform to manage and provision cloud resources.

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving

About the company

Mercury logo

Mercury

  • Fintech & Payments
  • Scaleup
  • 201–500
Mercury is a global life-science logistics partner, trusted for more than 40 years to move the world’s most time- and temperature-critical materials. We design GDP-compliant, end-to-end solutions for: • Cell & gene-therapy materials and clinical-trial drugs • Biological samples, human organs and tissue • Medical devices, diagnostics and research instruments DIFFERENTIATORS ✅ Dedicated 24/7/365 Customer Squads — named logistics experts who know your study or product line and act in minutes, not hours ✅ Mercury Portal — one log-in for real-time GPS & temperature visibility, automated customs paperwork, proactive delay alerts and historical analytics ✅ Next-Flight-Out, On-Board Courier & Direct-to/From-Patient services across 160+ countries ✅ In-house Quality & Regulatory team (GDP, IATA, TSA, DOT) and validated packaging from -196 °C to +25 °C ✅ Flexible pickups, customised invoices and consolidated reporting — a single source for all your shipping needs With Mercury, biotech, diagnostics and medical-device innovators stay focused on breakthroughs — while we deliver every mission-critical shipment safely, on schedule and in full compliance, moving science and health forward.

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Job description

Imagine being a pioneer, venturing through the uncharted territories of the cloud. You're not just navigating; you're shaping the landscape, constructing robust architectures that withstand the tests of time and scale. At Mercury, your mission, should you choose to accept it, is to help steer our cloud infrastructure into the future. We are building ephemeral environments in Kubernetes, building the foundations for non-technical folks to ship changes via an agent coding platform and building safe and secure networks for other platform teams to build inside.

As a senior member of our infrastructure team, you will be equipped with essential tools and technologies designed for scaling and enhancing Mercury's infrastructure:

  • AWS Services: Proficiently utilize EC2, RDS, IAM, Networking, ECS and EKS to build and manage robust cloud environments.
  • Terraform: Leverage Terraform for infrastructure as code to efficiently manage and provision our cloud resources.
  • Agentic Infrastructure: Build the frameworks around using AI safely in our infrastructure, both for the agents and the users that kick off those agents.
  • Monitoring and Observability Tools: Employ Prometheus, Grafana, and OpenTelemetry to maintain high availability and monitor system health.
  • Version Control and CI/CD: Manage code and automate deployments using GitHub & GitHub Actions.

As we gear up for the next stages of Mercury's growth, you will:

  • Build our “Infrastructure Platform” to support the growing needs of the Engineering Organization.
  • Focus on building a platform that is AI friendly while still usable for engineers. We want our users to be humans and Agents.
  • Lead key infrastructure projects, break-down complex initiatives, and define our infrastructure strategy through detailed RFCs and technical specifications.

Must haves:

  • You have 5+ years of experience with AWS.
  • You have extensive experience, ideally 3 years or more, with observability and monitoring tools like Prometheus, Grafana, and OpenTelemetry, optimizing system performance and reliability.
  • You are interested in scaling and building a fledgling EKS infrastructure platform from the ground up.
  • You have demonstrated ability in technical writing, with at least 3 years of experience creating detailed technical documentation, RFCs, and tech specs that clearly communicate complex ideas.

The ideal candidate should:

  • You bring at least 2 years of experience leading infrastructure projects in regulated environments such as HITRUST or SOC2, ensuring compliance and security.
  • You have 3+ years of experience managing large-scale Terraform implementations, including the setup and maintenance of Terraform CI/CD pipelines.
  • You have 2+ years of experience writing code. We are building an Infrastructure Platform from scratch and there is plenty of code to write to support that.
  • Experience mentoring and elevating those around you, we are force multipliers for the engineering org.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

If this role interests you, we invite you to explore our public demo at demo.mercury.com. 

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location):$166,600—$250,900 USDCanadian employees (any location):$157,400—$237,100 CAD

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