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Sr. Analyst - Interfaces Operations

Role overview

Summary

This role focuses on managing priority queries and workflows related to third-party interfaces, ensuring optimal solutions for clients. You will collaborate with various teams and stakeholders to enhance processes and strengthen relationships, serving as a trusted point of contact within Clearwater Analytics.

Qualifications

  • Bachelor’s Degree in Finance, Economics, Accounting.
  • 2+ Years of experience working at a fund administrator, financial company, PB, custodians or asset manager
  • Familiarity with various asset classes and financial instruments in a middle office capacity
  • Understanding of basic portfolio management concepts, including trading workflows and reconciliation workflows
  • Proven ability to effectively communicate with all levels of staff and management

Responsibilities

  • Resolve breaks through proactive communication with third parties
  • Review daily and monthly activities
  • Contribute to process improvement and team building
  • Collaborate with clients and internal teams to design workflows for data transport

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • $60K – $85K / year
  • English

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Time Management
  • Organizational Skills
  • Teamwork
  • Quick Learning

About the company

Clearwater Analytics logo

Clearwater Analytics

  • Fintech & Payments
  • Large
  • 1,001–5,000
Clearwater Analytics (NYSE: CWAN) is the leading provider of web-based investment portfolio accounting, reporting, and reconciliation services for institutional investors at thousands of organizations. Clearwater aggregates, reconciles, and reports on more than $6.4 trillion in assets across thousands of accounts daily. Our clients include corporate treasuries, insurance companies, investment managers, banks, governments, and other institutional investors both in the United States and worldwide. For more than a decade, we have leveraged web-based software and world-class client service to help clients such as American Family Insurance, Arch Capital, C.V. Starr & Co., Cisco, Facebook, Oracle, Selective Insurance, Sirius Group, Sompo International, Starbucks, WellCare Health Plans, Wilton Re, and many others, streamline their investment and accounting operations. Clearwater also works with hundreds of custodians, investment managers, dealers/brokers, and electronic trading portals who offer Clearwater to their many clients. With global headquarters in Boise, Idaho, and offices in Edinburgh, Frankfurt, London, New Delhi, New York, Paris, Seattle, Singapore, and Washington D.C., Clearwater sets the new global standard for investment portfolio reporting.

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Job description


Job Description

The Team:

The Interface Operations team are responsible for taking ownership of priority queries, workflows, and projects across third party interfaces, consistently delivering optimal solutions for clients. The team will collaborate with Account Management, Interfaces Product and Interfaces Testing on new development and enhancements for clients. This role will report to the Interface Operations Team Lead.


What You’ll Do:

  • Proactive break resolution - 3rd party communication related to break resolution
  • Review of Daily and Monthly activities
  • Contribute to process improvement and team building related to all the above responsibilities
  • Collaborate with clients, external third parties, and internal teams to design workflows for interfaces that transport trade, position, risk, and analytics data to and from the Enfusion system.
  • Conduct investigation for reconciliation queries, resolving any issues relating to vendor data/prime broker data.
  • Be part of a team who are the trusted point of contact within the firm to collaborate with internal and external stakeholders (Clients, Sales, AM, Vendors, PB’s, Onboarding) to handle requests promptly and appropriately, and communicates key product insights effectively.
  • Strengthen our client and vendor relationships through strong delivery, clear business communication, and setting appropriate expectations.

What You’ll Need:

  • Bachelor’s Degree in Finance, Economics, Accounting.
  • 2+ Years of experience working at a fund administrator, financial company, PB, custodians or asset manage
  • Familiarity with various asset classes and financial instruments (Equities, Options, Futures, FX, Fixed Income, CDS, Total Return Swaps, etc.) in a middle office capacity
  • Understanding of basic portfolio management concepts, including trading workflows and reconciliation workflows.
  • Proven ability to effectively communicate with all levels of staff and management
  • Highly organized, self-driven, extremely quick learner, and able to work in a fast-paced environment
  • Strong organization and Time management skills as this hire will both manage and need to get involved in technical problem solving.

What we offer

  • Business casual atmosphere
  • Team focused culture that promotes innovation and ownership
  • Access cutting edge investment reporting technology and expertise 
  • 401k with match  
  • PTO and volunteer time off to give back to the community 
  • Defined and undefined career pathways allowing you to grow your own way 
  • Work from anywhere 3 weeks out of the year 
  • Work from home Fridays
  • Maternity and paternity leave

Salary Range

$60,000.00 - $85,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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