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Business Research Analyst I

Role overview

Summary

This role focuses on providing analytical support for the Medicare Advantage business at BCBST. You will work with data to generate insights and improve processes, collaborating with various business partners to enhance reporting and model performance.

Qualifications

  • Bachelor's Degree or equivalent work experience.
  • 3 years of data warehouse reporting experience.
  • 1 year of experience utilizing data extraction tools.
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint).
  • Strong analytical skills.

Responsibilities

  • Provide analytical and technical support across the Medicare Advantage business.
  • Retrieve and validate data for reporting purposes.
  • Peer review analytical work and support routine and ad hoc reporting.
  • Help improve manual processes through practical automation.

Key facts

Hard skills

Other skills

  • Analytical Thinking
  • Microsoft Excel
  • Data Reporting
  • Problem Solving
  • Non-Verbal Communication
  • Social Skills
  • Organizational Skills

About the company

BlueCross BlueShield of Tennessee logo

BlueCross BlueShield of Tennessee

  • Health Insurance & Payers
  • XLarge
  • 5,001–10,000
As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.

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Job description

Business Research Analyst I | Senior Care Product Strategy

We are hiring a Business Research Analyst I to join the BCBST Senior Care Product Strategy team!

In this role, you will provide analytical and technical support across the Medicare Advantage business, working directly with membership, vendor, and other general senior care related data. You will retrieve and validate data, support routine and ad hoc reporting, peer review analytical work, and help improve manual processes through practical automation.

You will also have opportunities to support the transition of existing SAS processes to Python and regularly work in modern data platforms such as Google BigQuery and Databricks. This role is ideal for someone who enjoys working directly with data, solving problems, learning how the business operates, and turning analytical work into useful business insights.

To be successful in this role, you will bring strong analytical thinking, SQL fundamentals, Excel proficiency, and the ability to independently navigate data and technical platforms. You will be a strong candidate if you have experience with Google BigQuery, Databricks, Python, Tableau, Excel, SAS, or similar analytics technologies.


We are especially interested in candidates who are curious, comfortable learning new tools, attentive to data quality, willing to work through both manual and automated processes, and eager to develop their technical and Medicare Advantage business knowledge.

Note:


  • This is a remote, work-from-home position; however, the final round of interviews will take place on-site in our Chattanooga, TN office.

  • This position is focused on business analytics, data preparation, reporting, validation, and light automation. This is not a software engineering role.

  • The team values collaboration, humility, independent problem solving, continuous learning, and work-life balance.



Job Responsibilities

  • Implementing, applying and testing empirically based research models for use in areas such as marketing research, sales, and other relevant disciplines as directed.
  • Building spreadsheets, writing descriptive summaries of gathered data, organizing and prioritizing research for further review by senior managers and clients.
  • Responding to requests from various business partners on investigational modeling and research studies.
  • Evaluating and testing new models, recommending and implementing revisions to improve model performance.

Job Qualifications

Education

  • Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment

Experience

  • 3 years - Data warehouse reporting experience required
  • 1 year - Experience utilizing data extraction tools required

Skills\Certifications

  • Database reporting skills utilizing Access, Cognos and data warehouse
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Ability to work independently under general supervision and collaboratively as part of a team in a fast paced environment
  • Capacity to solve problems and manage multiple assignments with critical deadlines
  • Excellent oral and written communication skills
  • Strong interpersonal and organizational skills
  • Strong analytical skills

N/A

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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