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Supervisor, Provider Data Management

Role overview

Summary

This role is for managing daily operations of provider data management functions at Centene. You will oversee data entry, issue resolution, and team performance to ensure data quality, directly impacting claims payment and member assignment.

Qualifications

  • Bachelor’s degree in related field or equivalent experience.
  • 3+ years of combined management and provider data management experience.
  • Experience in data analysis and customer service.
  • Preferred: Experience preferably with healthcare operations.
  • Preferred: Experience with provider data management, Portico, and CenProv is highly

Responsibilities

  • Manage the end-to-end provider data entry and maintenance for claims payment and directory display.
  • Investigate and resolve complex provider data management issues.
  • Identify trends and recommend improvements to mitigate potential issues.
  • Lead task assignment for team’s workflow and distribution.

Key facts

Hard skills

Other skills

  • Customer Service
  • Team Leadership
  • Training And Development

About the company

Centene Corporation logo

Centene Corporation

  • Health Insurance & Payers
  • XLarge
  • 10,001+
Centene Corporation provides high-quality healthcare services to members in all 50 states. Since its founding in 1984, Centene has worked to transform the health of communities, one person at a time. Centene is the largest Medicaid managed care organization in the country and provides a portfolio of services to government sponsored healthcare programs. Centene believes that healthcare is best delivered locally. Our local health plans offer a range of health insurance solutions with a focus on providing accessible care to uninsured and under-insured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). Centene also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services. Centene’s hiring practices reflect the composition of the members and communities we serve, allowing us to deliver quality, culturally sensitive healthcare to millions of members. Centene employees help change the world of healthcare and transform our communities. To learn more about career opportunities with Centene, visit: https://jobs.centene.com/

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Job description

Position Purpose: Manage the daily operations of all provider data management functions. Direct provider data management related activities based on plan and contract specifications and standard business rules – includes data analysis and entry, review of data via internet sites and other systems, usage of multiple systems and applications to validate data is complete and accurate, and investigation and resolution of data issues.


Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.


Candidates must be located in Indiana to qualify for this position.


Experience with provider data management, Portico, and CenProv is highly preferred.


  • Manage the end-to-end provider data entry and maintenance to ensure accurate and timely setup for claims payment, member assignment and directory display

  • Investigate and resolve complex provider data management issues

  • Identify trends and recommend improvements to mitigate potential issues

  • Lead task assignment for team’s workflow and distribution

  • Monitor team performance to ensure established and provider data quality benchmarks are met

  • Facilitate meetings with Health Plan representatives

  • Train and mentor Provider Data Management Analyst I, II, and Team Leads

  • Performs other duties as assigned

  • Complies with all policies and standards

Education/Experience: Bachelor’s degree in related field or equivalent experience. 3+ years of combined management and provider data management, data analysis, and customer service experience preferably with healthcare operations (i.e. claims processing, billing, provider relations or contracting) experience in a managed care, insurance, or medical office environment. Experience performing and leading teams.

Pay Range: $56,200.00 - $101,000.00 per year

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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