Senior Manager, Consumer Social Engagement and Content, Obesity and Related Conditions

Career Category

Job Description

Senior Manage, Social Engagement & Content, US Obesity and Related Conditions

Join Amgen’s Mission of Serving Patients

At Amgen, our shared mission to serve patients drives everything we do. As we build our presence in obesity and related conditions, we have an opportunity to create connected, patient-centered experiences and meaningful engagement at scale.

What you will do

The Senior Manager, Social Engagement & Content leads social-first content and engagement across branded and DSE work. The role builds platform-native content with our Social Agency, leads creator and influencer, and establishes the commenting and listening approach that helps the brand participate meaningfully in culture while maintaining clear governance.

What sets this role apart

·       Build a social-first capability across campaign and non-campaign content.

·       Bring creator partnerships, platform-native storytelling, community engagement, and listening into one connected social approach.

·       Help the brand show up consistently and appropriately across Meta, TikTok, and relevant emerging platforms.

Key responsibilities

Social-First Strategy and Content

• Lead social-first content strategy across branded and DSE initiatives, translating audience insight and campaign priorities into platform-relevant ideas.
• Partner with Social Agency to develop native content for Meta, TikTok, and other priority platforms, including branded and unbranded formats as appropriate.
• Build content plans and calendars that balance campaign needs, cultural relevance, audience value, and ongoing social presence.
• Partner with Brand Communications and DSE lead to ensure social content reflects the appropriate branding, messaging, and DSE role.

Creator and Influencer Partnerships

• Own creator and influencer strategy and partnerships across branded and DSE work.
• Identify creators whose voices, communities, and content align with audience needs and brand strategy.
• Develop creator briefs, partnership approaches, content expectations, and measurement plans with agency and internal partners.
• Coordinate creator activity with corporate affairs, campaign, social-first content, activation, and media amplification plans.

Commenting, Community, and Listening

• Develop the commenting strategy, including response principles, escalation pathways, and coordination with Corporate Affairs, HCP, Patient Experience, and other partners.
• Lead social listening and translate cultural, audience, and platform signals into content and engagement opportunities.
• Establish appropriate processes for community interaction, moderation, and issue escalation.
• Use listening and engagement learning to improve content relevance and inform future social planning.

Agency, Measurement, and Governance

• Lead Social Agency and other social partners through clear briefs, feedback, and accountability for quality and delivery.
• Partner with Digital Engagement on branded paid-social strategy and social-story destinations, and with Media & Activation on amplification and investment.
• Define social content and engagement measures with analytics partners and report performance and learning.
• Ensure content, creator partnerships, and engagement plans follow required review, disclosure, privacy, and governance processes.
  

What we expect of you

Basic qualifications

• Doctorate degree and 2 years of Marketing/Sales experience OR
• Master’s degree and 4 years of Marketing/Sales experience OR
• Bachelor’s degree and 6 years of Marketing/Sales experience OR
• Associate’s degree and 10 years of Marketing/Sales experience OR
• High school diploma/GED and 12 years of Marketing/Sales experience.
  

Preferred qualifications

• Demonstrated experience leading social strategy, platform-native content, and creator or influencer programs.
• Strong understanding of Meta, TikTok, and changing social behaviors and formats.
• Experience with social listening, community management, commenting strategy, or moderation.
• Ability to lead creative agency partners and work across brand, media, Corporate Affairs, and HCP teams.
• Pharmaceutical, healthcare, consumer health, or other regulated-industry experience preferred.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

 In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen's application deadline for this position is 12/10; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

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