Itinerary Customer Service Specialist - Work From Home

Role Overview
We are experiencing growth and are seeking individuals with a strong work ethic who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is an ideal fit for applicants who are detail-oriented, client-centered, driven, multitaskers, and are comfortable working independently in a remote environment.

Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training and participate in ongoing training

What We Offer
100% remote
Flexible schedule
Supportive team culture

Qualifications
Must be authorized to work in the United States
Strong written and verbal English communication skills
Reliable internet connection and smartphone (a laptop or desktop PC is also highly recommended)
Must be a minimum of 18 years old