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Financial Solution Consultant II

Role overview

Summary

This role supports customer implementations of RealPage Accounting and the Lumina AI Finance Agent. You will work closely with customer teams to translate their accounting and property-management needs into practical implementation plans, ensuring effective adoption of new workflows.

Qualifications

  • At least five years of multifamily experience.
  • Hands-on accounting experience or strong working knowledge of accounting processes, such as accounts payable and general ledger.
  • Experience participating in software implementations, system configuration, or accounting process improvement.
  • Ability to lead discovery conversations, document requirements, and translate business needs into system and workflow decisions.
  • Strong customer communication, facilitation, organization, and problem-solving skills.

Responsibilities

  • Lead customer implementations from discovery through go-live, including planning, configuration, testing, training, and transition to ongoing support.
  • Facilitate discovery with accounting, finance, and property-management stakeholders to understand current processes and needs.
  • Document current and future-state accounting workflows, requirements, decisions, risks, and dependencies.
  • Configure RealPage Accounting to support customer requirements, including applicable accounting structures and workflows.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Analytical Skills
  • Detail Oriented

About the company

RealPage, Inc. logo

RealPage, Inc.

  • PropTech & ConTech
  • Large
  • 5,001–10,000
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. By using RealPage solutions for operational excellence in the front office and throughout property operations, many leading property owners, operators and investors gain transparency into asset performance with data insights, enhancing experiences with customized tools and improving efficiencies to generate incremental yield. In 2021, 2022, 2023 and 2024, RealPage was recognized as ENERGY STAR® Partner of the Year for Sustained Excellence from the Environmental Protection Agency (EPA) and the U.S. Department of Energy. In 2024, RealPage was recognized as one of America’s Best Employers by Forbes and America’s Best Employers for Women by Forbes and one of America’s Greatest Workplaces for Women by Newsweek. RealPage has been recognized as The TITAN Innovation Awards’ 2024 Gold Winner in the Innovation in Services and Solutions – Real Estate category for LOFT™. Founded in 1998 and headquartered in Richardson, Texas, RealPage joined the ThomaBravo portfolio of market-leading enterprise software firms in 2021 to realize faster growth and innovation in serving more than 24 million rental units from offices in North America, Europe and Asia. RealPage has been certified as a Great Place to Work™ in India, the Philippines, the UK and the U.S.

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Job description

Overview:

The Solution Consultant supports customer implementations of RealPage Accounting and the Lumina AI Finance Agent. This role leads customers through discovery, accounting workflow design, system configuration, integration, testing, training, and go-live. Working closely with customer teams and internal partners, the Solution Consultant translates accounting and property-management needs into a practical implementation plan, helps customers adopt new workflows, and prepares them to use financial automation effectively. Implementations are typically targeted for four to six weeks, depending on scope and customer readiness.

Responsibilities:
  • Lead customer implementations from discovery through go-live, including planning, configuration, testing, training, and transition to ongoing support.

  • Facilitate discovery with accounting, finance, and property-management stakeholders to understand current processes, system setup, reporting needs, controls, and pain points.

  • Document current and future-state accounting workflows, requirements, decisions, risks, and dependencies.

  • Configure RealPage Accounting to support customer requirements, including applicable accounting structures, workflows, integrations, and reporting.

  • Help customers prepare to use Lumina AI Finance Agent capabilities, such as invoice processing and GL coding, contract review, anomaly detection, bank reconciliation, and financial reporting.

  • Identify workflow exceptions, data or configuration gaps, and process changes that require customer review; coordinate resolution with the appropriate teams.

  • Manage implementation plans, milestones, and stakeholder responsibilities to keep work moving toward the planned four-to-six-week timeline.

  • Coordinate with internal product, technical, and engagement teams on solution design, integrations, issue resolution, and implementation risks.

  • Deliver role-based training and change-management support so customer teams can confidently use the system and related workflows.

  • Track requirements, adoption, testing outcomes, and open issues; communicate status and risks clearly to customer and internal stakeholders.

  • Contribute to implementation playbooks, team knowledge sharing, and improvements to delivery practices.

Qualifications:

Required

  • At least five years of multifamily experience.

  • Hands-on accounting experience or strong working knowledge of accounting processes, such as accounts payable, general ledger, bank reconciliation, and month-end close.

  • Experience participating in software implementations, system configuration, or accounting process improvement.

  • Ability to lead discovery conversations, document requirements, and translate business needs into system and workflow decisions.

  • Ability to manage multiple workstreams, resolve issues, and maintain momentum in a fast-paced implementation environment.

  • Strong customer communication, facilitation, organization, and problem-solving skills.

  • Ability to travel as needed for customer engagements.

Preferred

  • Experience with RealPage Accounting or other RealPage products and integrations.

  • Experience implementing accounting or property-management software in multifamily organizations.

  • Familiarity with invoice automation, financial reporting, reconciliations, and AI-supported workflows.

  • Bachelor’s degree or equivalent experience.

Knowledge, Skills, and Abilities

  • Clear verbal and written communication, including the ability to guide discussions with accounting and operational stakeholders.

  • Strong analytical skills and attention to detail when reviewing workflows, configuration, financial data, and exceptions.

  • Ability to build trust with customers, manage competing priorities, and take ownership of implementation outcomes.

  • Comfort learning new technology and explaining how system workflows support customer processes.

Salary and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

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Pay Range: USD $85,200.00 - USD $145,200.00 /Yr.

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