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Head of Account Management (iGaming / Slot Provider)

Role overview

Summary

This role is for a Head of Account Management at a slot provider, focusing on scaling commercial operations and building high-performing teams. You will lead relationships with Tier 1 and Tier 2 operators while aligning the commercial strategy with aggressive business goals.

Qualifications

  • 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role.
  • Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners.
  • Proven track record of building, mentoring, and scaling commercial or account management teams.
  • Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar).
  • Exceptional commercial acumen, persuasive communication, and high-level negotiation skills.

Responsibilities

  • Lead and develop the team by building, mentoring, and empowering a high-performing Account Management team
  • Define AM strategy by shaping and executing a scalable account strategy aligned with company revenue goals
  • Drive commercial growth by maximizing revenue across all accounts and identifying upsell opportunities
  • Manage strategic relationships as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators

Key facts

Hard skills

Other skills

  • Team Leadership
  • Negotiation
  • Communication
  • Collaboration
  • Problem Solving

About the company

OptiPlay logo

OptiPlay

  • 11–50
We are OptiPlay — a next-generation game provider founded in 2025. Built by a team with solid IT experience, we combine sharp math, bold design, and a performance-first mindset to create slot games that stand out and scale. We’re growing fast and actively building our core team. Everyone here contributes directly to the product, the roadmap, and the culture — no bureaucracy, no slowdowns, just real ownership and real impact. We approach our work with energy, curiosity, and ambition. Our goal is simple: craft high-performing games and become one of the most recognizable new studios in the industry. If you want to be part of a rising provider from day one — welcome to OptiPlay.

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Job description

We’re looking for a strategic and experienced Head of Account Management — someone who knows how to scale commercial operations, build high-performing teams, and turn key partnerships into long-term revenue engines. As we launch and scale our slot portfolio across the market, you will take ownership of the AM function, lead relationships with Tier 1 and Tier 2 operators, and align our commercial strategy with aggressive business goals.

Requirements

What you’ll do

  • Lead and develop the team: Build, mentor, and empower a high-performing Account Management team;
  • Define AM strategy: Shape and execute a scalable account strategy aligned with company revenue goals;
  • Drive commercial growth: Maximize revenue across all accounts, identifying upsell opportunities, new strategic partnerships, and promo activations;
  • Manage strategic relationships: Act as the primary high-level partner for key clients, including Tier 1 and Tier 2 operators and aggregators;
  • Monitor performance & KPIs: Set clear targets, track critical business metrics (GGR, NGR), and continuously optimize results;
  • Oversee execution: Direct smooth integrations, product launches, and promotional campaigns across partner platforms;
  • Cross-functional collaboration: Partner closely with Product, Tech, Compliance, and Finance to ensure seamless delivery and client satisfaction;
  • Lead negotiations: Drive high-stakes commercial deals, negotiations, and contract renewals;
  • Optimize operations: Improve internal AM processes, reporting systems, and overall operational efficiency as we scale.

What you bring

  • iGaming leadership: 5+ years of experience in iGaming account management, with a proven track record in a Senior / Lead / Head role;
  • Tier 1 & Tier 2 expertise: Deep network and hands-on experience managing top-tier operators, aggregators, and key platform partners;
  • Team-scaling background: Proven track record of building, mentoring, and scaling commercial or account management teams;
  • Data-driven mindset: Fluent in key metrics (GGR, NGR, LTV, retention) and experienced with BI/analytics tools (Tableau, Power BI, or similar);
  • Product & integration grasp: Solid understanding of technical integrations, compliance requirements, and slot performance mechanics;
  • Master negotiator: Exceptional commercial acumen, persuasive communication, and high-level negotiation skills;
  • Fluent English (additional languages are a strong plus).

Benefits

  • 21 vacation days + 5 extra day-offs annually;
  • 12 paid sick days;
  • Fully remote format — work from anywhere you feel productive;
  • Flexible schedule: start your day anytime between 08:00–11:00 CET;
  • Fixed budget for health insurance and gym/fitness;
  • Provided all required work equipment;
  • Zero bureaucracy and direct communication with founders and C-level;
  • Minimal meetings, async-friendly workflow;
  • Startup energy: fast motion, creativity, and tight-knit communication;
  • Business trips and team meetups several times per year;
  • Multiple salary payout options (flexible formats);
  • …And many more perks unlocked after we hit break-even.

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