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Receptionist - Bilingual (PT)

Role overview

Summary

This part-time receptionist role at Moneypenny focuses on providing excellent customer service by managing incoming calls for various clients. You will be the professional voice that ensures callers feel attended to, contributing to the overall client experience.

Qualifications

  • Customer service experience, ideally handling inbound calls in a telecommunications or call-based environment.
  • Strong data entry skills and a high level of accuracy.
  • Strong communication skills, both verbally and in writing.
  • Ability to work shifts between 6 AM and 11 PM, including weekends and holidays as scheduled.
  • Preferred: Bilingual in English and Spanish.

Responsibilities

  • Answer incoming calls for a wide range of clients.
  • Take accurate messages and pass them on to clients quickly.
  • Enter client and caller details into our systems carefully and accurately.
  • Build relationships with clients by delivering a consistently great experience.

Key facts

Hard skills

Other skills

  • Customer Service
  • Microsoft Outlook
  • Virtual Teams
  • Communication
  • Reliability
  • Detail Oriented

About the company

Moneypenny logo

Moneypenny

  • 501–1,000
Moneypenny has been helping businesses deliver outstanding customer experience since 2000. Renowned for our exceptional quality of staff, innovative approach and for the value our services add to clients. With entrepreneurial spirit in our heart, Moneypenny is the culmination of years of hard work and dedication, delivered by extraordinary people and gold standard technology.

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Job description

Part-Time Receptionist - Bilingual in English and Spanish
Duluth, GA 30097

Overview
Position type: Part-time (up to 20 hours per week)
Job shift: Varies, between 6 AM and 11 PM, Sunday through Saturday
Education level: High school
Travel percentage: None
Category: Telecommunications - Virtual Receptionist
Work location: On-site in Duluth, GA. Work from home available based on performance and shift selection.

Dominas el inglés y el español? Buscas un trabajo flexible de medio tiempo que se adapte a tu vida?

We’re hiring bilingual part-time Moneypenny Receptionists. You’ll be the friendly, professional voice for businesses across the country, making sure every caller feels looked after.

Moneypenny is a customer conversations partner for tens of thousands of businesses. We believe great service starts with great people. If you enjoy helping others and making someone’s day a little easier, you could be a great fit.

What we offer

  • Part-time hours, up to 20 hours per week.
  • Shifts between 6 AM and 11 PM, available Sunday through Saturday, so you can find hours that work for you.
  • Paid training from day one.
  • Bilingual pay for candidates proficient in English and Spanish.
  • Chances to earn more by picking up extra shifts when you’re on call.
  • Work from home available based on performance and shift selection.

Experience that helps you hit the ground running

Experience in customer service, especially handling calls in a call-based or telecommunications environment, is a strong advantage. If you’ve managed high call volumes, taken detailed messages or supported customers over the phone, you’ll feel right at home.

New to receptionist work? We still want to hear from you. Bring a positive attitude, strong communication skills and a willingness to learn, and our paid training will teach you everything you need to succeed. We welcome people from every career background, whether you’re looking for a fresh start, a career change or a role that fits around school, family or other commitments.

What you’ll do

  • Answer incoming calls for a wide range of clients, so they never miss a call.
  • Take accurate messages and pass them on to clients quickly.
  • Enter client and caller details into our systems carefully and accurately.
  • Build relationships with clients by delivering a consistently great experience.
  • Use Microsoft Outlook, Teams and our other systems throughout your shift.

About you

  • You have customer service experience, ideally handling inbound calls in a telecommunications or call-based environment.
  • You bring natural warmth to every conversation and take pride in making a great first impression.
  • You’re reliable, professional and detail-oriented.
  • You have strong data entry skills and a high level of accuracy.
  • You communicate clearly, both verbally and in writing, and can juggle several priorities at once.
  • You stay calm and organized in a fast-paced, changing environment.
  • You’re comfortable with technology, including Microsoft Outlook and Teams.
  • You can sit at a desk for up to two hours at a time while wearing a headset and handling calls.
  • You’re available to work shifts between 6 AM and 11 PM, including weekends and holidays as scheduled.
  • You’re willing to be on call to pick up additional shifts.
  • Bilingual in English and Spanish? That’s a big plus, and it comes with bilingual pay.

Ready to start?

Postúlate hoy o agenda una reunión para conversar con nosotros. ¡Nos encantaría conocerte!

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