Senior Business Subject Matter Expert

Position: Senior Business Subject Matter Expert

Work Location: Fully Remote (Occasional onsite visits may be required)

Work Arrangement: Remote

Position Overview: The Pennsylvania Department of Health (PADOH) is seeking an experienced Senior Business Subject Matter Expert (SME) to provide strategic, operational, administrative, and project management support to its Bureau of Medical Marijuana (BMM).

The selected candidate will support various Medical Marijuana program initiatives, including permitting, regulatory compliance, program expansion, the Medical Marijuana Assistance Program (MMAP), Enterprise Licensing System (ELS), and Seed-to-Sale (S2S) System.

The role will also focus on strategic planning, business process optimization, data analysis, regulatory reporting, and operational improvements to help the department transition toward a more strategic and proactive operating environment.

Key Responsibilities

Support business and operational optimization initiatives, including developing Standard Operating Procedures (SOPs), workforce analysis, and process implementation.

Assist the department in evaluating and preparing for potential impacts of future Adult Use legislation.

Facilitate and document the Bureau of Medical Marijuana's strategic and tactical planning initiatives.

Provide business and project management support for the design, implementation, and cutover of the Enterprise Licensing System (ELS).

Support the design, implementation, and cutover of the Seed-to-Sale (S2S) System.

Compile and analyze Community Impact Statements and Labor Peace Agreements to monitor permittee compliance and accountability.

Provide project management and subject matter expertise for the expansion of the Medical Marijuana Assistance Program (MMAP).

Support operational initiatives, including the development of compliance manuals and related documentation.

Prepare and maintain required quarterly and annual regulatory reports.

Support the Bureau's transition toward a more strategic, proactive, and efficient operating model.

Analyze patient, practitioner, and product-related data to help leadership understand program operations, stakeholders, and industry trends.

Support additional Medical Marijuana permitting activities, including Act 63 applications and new Clinical Registrants.

Identify opportunities to streamline business processes, improve documentation, and optimize operational workflows.

Provide consulting and business analysis support for additional operational improvement initiatives as required.

Required Skills and Qualifications

Strong business subject matter expertise and experience supporting complex business or government initiatives.

Experience in business process improvement, operational optimization, and SOP development.

Strong project management and strategic planning capabilities.

Experience with business systems implementation, process design, and system cutover activities.

Strong analytical skills, including the ability to compile, interpret, and present operational data.

Experience preparing regulatory reports, compliance documentation, and business process documentation.

Excellent communication, documentation, and stakeholder management skills.

Ability to work independently and collaborate with cross-functional teams.

Additional Information

Work Location: Fully Remote

Onsite Requirement: Occasional onsite visits may be required.

Best Regards

Rohit Rawat