Senior Manager, Digital UX Design

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Leads the UX/UI design team, setting strategic design objectives and driving the organization's design vision and direction. Collaborates with

product managers, stakeholders, and senior leadership to align design efforts with business objectives and user goals. Sets creative

direction, mentors and inspires designers, and oversees the design process from concept to execution. Participates in design strategy,

resource allocation, and evaluating the impact of design decisions on user engagement and product success.

Job Responsibilities

• Collaborates with multiple departments to define and execute digital UX design strategies, ensuring alignment with business

goals and user needs.

• Oversees user research and usability testing activities to gather insights and validate design decisions for digital products and

interfaces.

• Creates wireframes, prototypes, and design mockups to visualize and communicate digital UX design concepts and

interactions.

• Directs activities, in coordination with product managers and developers, to ensure that digital UX designs are implemented

accurately and meet the desired user experience.

• Drives the creation of information architecture and navigation systems to ensure logical and intuitive digital user experiences.

• Conducts competitive analysis and stays updated on industry trends to inform the evolution of digital UX design strategies.

• Collaborates with stakeholders to gather and prioritize requirements, ensuring that business objectives are translated into

effective digital UX design solutions.

• Counsels and develops the skills of digital UX designers, providing feedback and coaching to support their professional

growth.

• Communicates direction to a team of digital UX designers, providing guidance and support to facilitate the creation of intuitive

and user-centered digital experiences.

Required Qualifications
• 7-10 years work experience

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Adept at business intelligence

• Adept at collaboration and teamwork

• Mastery of problem solving and decision making skills

• Mastery of growth mindset (agility and developing yourself and others) skills

Education
• Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.