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Project Manager, Implementation

Role overview

Summary

The Project Manager, Implementation at Knowtion Health is responsible for coordinating projects and managing stakeholder communication to ensure successful delivery of health solutions. This role supports multiple client implementations and facilitates onboarding, contributing to a smooth transition to ongoing operations.

Qualifications

  • 1+ years in healthcare, revenue cycle, or related industry.
  • 1+ years in client-facing implementation, project coordination, or business operations roles.
  • Strong project management fundamentals (timeline management, risk tracking, stakeholder communication).
  • Preferred: Familiarity with healthcare claims/remittance data (837/835) and revenue cycle workflows.

Responsibilities

  • Support Implementation Managers and Directors across multiple concurrent client implementations.
  • Assist in managing post-go-live stabilization activities.
  • Serve as a day-to-day point of contact for clients during implementation.
  • Develop and maintain project documentation, including implementation plans and client-specific workflows.

Key facts

Hard skills

Other skills

  • Timelines
  • Collaboration
  • Communication

About the company

Knowtion Health logo

Knowtion Health

  • Outsourcing & BPO
  • SME
  • 201–500
We proudly serves more than 350 hospitals nationwide and manages billions of dollars annually in outstanding balance accounts for clients as we resolve denied and complex claims, recover low balance accounts and defend hospitals and health systems against payer audits. In a world where the balance of power has always favored the payers and the rules of determining coverage and the processing of hospital claims have grown complex, too many healthcare providers and their patients have been stuck in a claims game they just can’t win. We’ve found a way to give hospitals and their patients more control over their destiny and get the revenue they are owed. That’s why our company’s cause revolves around providing: more smarts, more tech, and more passion. We are the advocates who fight harder for the provider and their patients. This is why our tagline and promise to every client is: You’ve Got This Now.” We are a distinguished recipient of the Black Book award, selected as a top partner by provider clients. The company is uniquely positioned to deliver claims denial management solutions to hospitals and health systems of all sizes and types.

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Job description

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

The Project Manager, Implementation supports the successful delivery of Knowtion Health solutions by coordinating projects, managing stakeholder communication, and ensuring timely, in-scope execution aligned with client expectations. This role leverages structured project management, cross-functional collaboration, and proactive risk mitigation to drive efficient implementations. Additionally, the Project Manager partners with internal teams and clients to facilitate onboarding, support post-go-live stabilization, and ensure a smooth transition to ongoing operations.

What’s Attractive to the Right Candidate?

  • Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
  • Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
  • Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

  • Support Implementation Managers and Directors across multiple concurrent client implementations, ensuring timelines, deliverables, and milestones are clearly defined and tracked.
  • Assist in managing post-go-live stabilization activities to ensure a smooth transition to Delivery/Client Success teams.
  • Serve as a day-to-day point of contact for clients during implementation, ensuring clear, consistent communication.
  • Develop and maintain project documentation, including implementation plans, SOPs, and client-specific workflows.
  • Ensure all implementation artifacts are complete, organized, and aligned with internal standards.

What you bring:

  • 1+ years in healthcare, revenue cycle, or related industry.
  • 1+ years in client-facing implementation, project coordination, or business operations roles.
  • Strong project management fundamentals (timeline management, risk tracking, stakeholder communication).
  • Familiarity with healthcare claims/remittance data (837/835) and revenue cycle workflows (working knowledge, not deep technical ownership).

The above statements are intended to provide the general nature and level of work being performed by most people assigned to the position. They are not intended to be an exhaustive list of all responsibilities, duties and requirements.

This position is remote and requires a dedicated, distraction-free work space at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short term disability, long term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AL, AR, AZ, FL, GA, ID, IN, KS, ME, MI, MO, MS, NC, NM, OK, PA, SC, TN, TX, VA, WI, WV

Photo Identification and Image Capture Notice

As part of our hiring process, candidates are required to present a valid government-issued photo ID during screening and/or interviews.

We may also capture a photograph during the screening or interview process for identity verification, security, and record-keeping purposes. All identification documents and images will be handled in accordance with applicable privacy laws and accessed only by authorized personnel.

By proceeding with your application, you acknowledge and consent to this process.

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