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Clinical Operations Specialist (US-based)

Role overview

Summary

This role is for a Clinical Operations Specialist at Nutrium, focusing on the US dietitian network as the company expands its services. You will engage with members, support client companies, and contribute to product development, ensuring quality nutrition care delivery.

Qualifications

  • Registered Dietitian (RD/RDN) with active CDR registration and state licensure.
  • Strong communication skills with both clinical and non-clinical audiences.
  • Organizational skills to manage multiple priorities and deadlines.
  • Preferred: Hands-on clinical experience, ideally including telehealth or virtual care.
  • Preferred: Interest in digital health and technology's role in scaling nutrition care.

Responsibilities

  • Run 1:1 appointments with Nutrium Care members to enhance patient experience and quality of care
  • Help build workflows, protocols, and documentation for consistent care across the network
  • Support US client companies as a clinical point of contact for HR and Benefits teams
  • Recruit, credential, and onboard new dietitians, ensuring proper setup and licensure checks

Key facts

Hard skills

Other skills

  • Relationship Building
  • Communication
  • Organizational Skills

About the company

Nutrium logo

Nutrium

  • Digital Health
  • 11–50
Introducing Nutrium Care – the go-to partner for corporate wellness. On a mission to elevate the well-being of every team, Nutrium Care is here with personalized and unlimited nutritional support. Born from the success of Nutrium's Nutrition Software, trusted by over 350,000 professionals worldwide, Nutrium Care is set to redefine corporate wellness with an exclusive nutrition benefit for employees. This unique program ensures that each team member receives expert-led nutrition appointments, 24/7 access through a user-friendly mobile app, and a wealth of resources including newsletters, webinars, and workshops. Crafted to nurture enduring well-being both at work and in personal life, the program is designed to assist your company on the journey toward a healthier, happier, and more productive work environment.

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Job description

Welcome to Nutrium

Before you apply, here's the key thing: our mission is to promote global well-being by making quality 1:1 nutrition accessible to everyone.

A lot has changed since we started, but our mission is still at the heart of everything we do: it's written in our culture book, in our proposals, in our docs, and it guides every decision we make.

It's also what allowed us, for years, to improve the experience of nutrition professionals and their patients through the world's #1 nutrition counseling platform. But we didn't stop there.

Today, with Nutrium Care, we're taking the next step: bringing real, personalized nutrition to people anytime, anywhere, and helping them build healthier, happier lives.

You go first

We’re proud of our journey so far, and we believe there’s space for more people to shine, challenge us, and help shape what comes next.

⭐ What you will bring

As Nutrium Care grows in the US, we need someone on the ground who understands both clinical nutrition and the people we serve. As our Clinical Operations Specialist, you’ll join the Clinical Operations team and take ownership of our US dietitian network.

No two weeks will look the same. One day you might be running appointments with members, the next supporting a client company’s HR team, onboarding new dietitians to our network, or giving clinical input on a new product feature.

This role is for someone who enjoys variety, adapts quickly and is happy to roll up their sleeves. You’ll learn a lot, work closely with teams across Nutrium, and help shape how nutrition care is delivered as we grow in the US.

⭐ What you will be doing
  • Run 1:1 appointments with Nutrium Care members, staying close to the patient experience and quality of care;

  • Help build the workflows, protocols and documentation that keep care consistent across the network;

  • Bring a clinical perspective to Product and Tech, turning member and dietitian feedback into improvements;

  • Support US client companies through launch and beyond, as a clinical point of contact for HR and Benefits teams;

  • Plan member engagement (webinars, onsite events, activation campaigns) and track engagement to flag risks or opportunities early;

  • Recruit, credential and onboard new dietitians, from licensure checks to platform setup;

  • Be the day-to-day point of contact and clinical reference for US dietitians, and organize activities that keep them connected;

  • Take on new projects as the US operation evolves.

⭐ You might be a great fit if you...
  • Are a Registered Dietitian (RD/RDN) with active CDR registration and state licensure;

  • Have some hands-on clinical experience, through internships, supervised practice or a first role, ideally including telehealth or virtual care (a plus!);

  • Enjoy building relationships and are curious about the business side of healthcare;

  • Communicate clearly and confidently with both clinical and non-clinical audiences;

  • Are organized and comfortable juggling multiple priorities and deadlines;

  • Are excited about digital health and how technology can scale access to nutrition care;

  • Are based in the US and enjoy working with an international, remote team.

Now, it's our turn

Transparency is one of our core values, so here’s exactly what you can expect from Nutrium:

  • Annual gross salary range: 60,000 – 75,000$

  • Perks and benefits:

    • Comprehensive Health, Dental, and Vision Insurance*

    • 27 days of annual leave

    • Parental leave*

    • 401(k) with a 2% match

    • A flexible work model and hours

    • Paid company holidays

    • Free unlimited nutritional appointments (Nutrium Care)

    • Free unlimited psychology sessions

    • Professional development budget

    • A multicultural team that enjoys spending time together, not just while working, but also through team activities, social events, and our annual offsite.


US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

We're committed to making our hiring process fair, inclusive, and human.

We aim to build a team that reflects the diversity of the world we live in. That means welcoming people of all races, ethnicities, genders, sexual orientations, ages, abilities, religions, and backgrounds.

If you're excited about this role but your experience doesn't align perfectly with every requirement, we still encourage you to apply. You might be exactly who we're looking for.

A note on our hiring process

We want our interviewers focused on you. To help with that, interviews may be recorded via Teamtailor Meet, with the support of AI note-taking tools.

If you'd prefer not to be recorded, just let us know before the interview begins. This won't change anything about how we assess you.

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