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Job opportunities in Call centers, B2B Finance and Insurance, Remote

Role overview

Qualifications

  • College Diploma in a relevant field
  • A minimum of one year of relevant experience
  • Strong communication skills in both French and English

Responsibilities

  • Provide financial advice and support to small and medium enterprise clients
  • Educate clients on group policies, coverages, claims, and beneficiaries
  • Assist clients with day-to-day tasks related to their financial products

Key facts

Hard skills

Other skills

  • Consulting
  • Communication
  • Social Skills

About the company

Desjardins logo

Desjardins

  • Banking
  • XLarge
  • 10,001+
Desjardins Group is the leading cooperative financial group in Canada and the fifth largest cooperative financial group in the world with assets of $227 billion. It has been rated one of Canada’s top 100 employers by Mediacorp Canada. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. The group has one of the highest capital ratios and credit ratings in the industry. It is considered as the fourth safest and strongest bank in North America according to Global Finance magazine and the first according to Bloomberg News.

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Job description

Telework anywhere from our offices: Mississauga, or Ottawa!

WHAT WORKING AT A DESJARDINS CALL CENTRES IS ALL ABOUT:

ADVISING. SUPPORTING. BUILDING LOYALTY.

We strive to understand the needs of members and clients by providing them with a UNIQUE and PERSONALIZED experience. Be a part of a dynamic team in our client relations centres and help us make a difference for Desjardins members and clients!

We have a variety of opportunities available to suit your professional interests!

Business Advisor, Online Business Center (SME)
Online Business Advisors work with our members and clients from small and medium enterprises to meet their needs by providing financial advice, support, sell or modify financial products and any other day to day tasks.

Client Services Advisor, Group Benefits
Our Group Benefits Advisors work with a variety of clients who have their work benefits with Desjardins. The advisor will educate clients on their group policies, coverages, claims, beneficiaries and other day to day tasks. Policies include prescription drugs, vision, dental, extended health care, HSA, and travel insurance.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote #ON05 #ON05*

What you bring to the table

  • College Diploma in a relevant field

  • A minimum of one year of relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions partners, members and/or clients.

  • Work arrangements are subject to change dependant upon the needs of the business or performance concerns.

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

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