Pharmacy Technology Analyst II

We are hiring a Pharmacy Technology Analyst II to support our Pharmacy team!

This role is a great fit for someone who brings experience at the intersection of pharmacy benefits and technology. You’ll independently support and analyze pharmacy technology and processes while partnering with business, technical, and vendor teams to drive enhancements from requirements through implementation. Your work will include requirements analysis, evaluating data and system impacts, developing and executing test scenarios, troubleshooting complex issues, supporting production needs, and identifying practical solutions.

To be successful, you’ll bring at least four years of healthcare experience, including experience working in scenarios that require an understanding of both pharmacy benefits and technology. Ideal candidates will have experience translating business needs into technical requirements, analyzing data and system impacts, developing and executing test scenarios, troubleshooting complex issues, and recommending solutions. Experience with a specific application or platform is not required. Backgrounds such as Pharmacy Analyst, Clinical Pharmacy Analyst, or BE Pharmacy roles may translate well to this opportunity.

You should also be comfortable working independently, managing competing priorities, making sound recommendations, and communicating effectively across business, technical, and vendor teams.

Please note:

• This position may require after-hours or weekend support for production releases and major outages.
• This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.

Job Responsibilities

• Technology Implementation: Support execution of pharmacy technology strategies to improve efficiency and align with business needs.

• Systems Evaluation: Analyze pharmacy systems and workflows to identify issues and recommend enhancements.

• Initiative Coordination: Collaborate with internal teams and vendors to support pharmacy technology projects and interdependencies.

• Issue Investigation: Investigate technical issues and contribute to resolution planning.

• Documentation Support: Maintain accurate records of system changes, project milestones, and compliance activities.

• Stakeholder Communication: Prepare and deliver updates to stakeholders on project status, system performance, and improvement opportunities.

• Compliance Alignment: Ensure technical processes align with regulatory and policy standards.

Job Qualifications

Education

• Bachelor’s degree or equivalent work experience required. Equivalent work experience is defined as 4 years of professional work experience.

Experience

• Minimum 4 years Healthcare Industry experience required                                                  
• Minimum 3 years of experience with operational analysis, design and understanding of integrated, interdependent, and interfaced systems and their impacts on each other. 

Skills/Certifications

• Ability to support technology implementation and system enhancements
• Skill in analyzing workflows and recommending improvements
• Strength in coordinating projects and stakeholder communication
• Capability to maintain documentation and compliance standards
• Commitment to learning and applying technical best practices

BBEX Grade 10 AEP

Number of Openings Available

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BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.