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This role focuses on driving customer acquisition and operational efficiency for a U.S. telehealth and e-commerce health platform. You will work closely with the company founder to implement growth marketing strategies and manage daily operations, contributing to the company's expansion in the digital health sector.
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Location: Remote from Latin America
Position Type: Full-time
Salary: $2,500 USD/month base salary
About Our Client
Our Client is a fast-growing U.S. telehealth and e-commerce health platform that connects patients with licensed healthcare providers for weight management, wellness treatments, and home-delivered specialized therapies. Operating in the rapidly expanding digital health and direct-to-consumer (DTC) wellness sectors, our client combines digital clinical consultations, specialized pharmaceutical delivery, and recurring e-commerce subscriptions. Built on a culture of conversion-focused marketing, data-driven optimization, high operational ownership, and continuous process automation, our client provides a dynamic remote environment where growth marketing and operational execution directly shape market share and revenue expansion.
Job Overview
Our Client is seeking a versatile, hands-on Remote Growth Marketing & Operations Manager to work directly alongside the company founder. Combining performance marketing strategy with daily operational execution, this team member will take full ownership of customer acquisition, retention funnels, and backend workflow efficiency. From executing SEO strategies, managing paid ad campaigns, and building automated email flows to coordinating fulfillment operations, setting up SOPs, and managing vendor partnerships, this role requires an analytical builder ready to expand into broader executive leadership as the business scales.
Key Responsabilities
Owns and executes multi-channel growth initiatives across search engine optimization (SEO), email marketing, paid digital advertising, and customer acquisition funnels.
Manages paid advertising campaigns across social and search platforms—handling creative testing, audience targeting, budget allocations, and conversion rate optimization (CRO).
Optimizes website content, landing page architectures, and user conversion paths to increase visitor-to-patient conversion rates.
Authors and deploys automated email lifecycle flows (onboarding, lead conversion, retention, win-backs, and patient re-engagement).
Manages daily telehealth operations, including customer support workflows, patient onboarding touchpoints, order fulfillment coordination, and partner logistics follow-through.
Builds, documents, and refines standard operating procedures (SOPs) and automated workflows to reduce manual overhead and support business scaling.
Tracks cross-channel marketing telemetry and key business metrics, converting performance data into actionable growth strategies.
Coordinates external freelancers, agencies, vendors, and future team members to keep cross-functional projects on schedule.
Ensures all consumer-facing marketing copy accurately represents clinical services and complies with internal review standards.
E-Commerce & Telehealth Growth Track Record: 3–5+ years of hands-on growth marketing and operations experience driving measurable customer acquisition for e-commerce, DTC, telehealth, health tech, or consumer digital brands.
Multi-Channel Acquisition Mastery: Proven expertise personally executing campaigns across SEO, email automation platforms (Klaviyo, Mailchimp, ActiveCampaign), paid digital ads (Meta, Google), and web analytics tools (Google Analytics 4).
Operational Execution & SOP Creation: Strong operational judgment with experience setting up customer support workflows, fulfillment tracking, and workflow automations (Zapier, Make, or similar platforms).
Direct-Response Copywriting: Superior written English copywriting capabilities to craft natural, persuasive marketing content tailored specifically for U.S. consumer audiences.
Analytical & Data-Driven Mindset: Practical approach to split-testing, unit economics, conversion funnels, CAC/LTV tracking, and data-backed problem-solving.
Fluent English Communication: Native-level written and spoken English proficiency to collaborate directly with the U.S.-based founder, team members, and external partners.
Schedule Alignment: Full commitment to work 40 hours per week with substantial overlap during US Central Time (CT) business hours.
Remote Workspace Infrastructure: High-performance personal computer setup, HD webcam, noise-canceling headset, and enterprise-grade high-speed internet connection in a quiet home office.
Prior experience in telehealth, healthcare tech, weight loss/wellness DTC brands, or subscription-based e-commerce platforms.
Experience managing external contractors, freelance agency networks, or offshore support teams.
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