Senior Salesforce Engineer

Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.

At the core of the role

We are looking for a Senior Salesforce Engineer (Agentforce / Agentic Transformation) to join an exciting digital transformation initiative for a leading US-based streaming platform.

As part of a strategic AI-driven transformation, the organization is evolving its Salesforce ecosystem beyond traditional CRM capabilities. With Sales Cloud, Service Cloud, Agentforce, and Headless architecture already in place, the team is building next-generation agentic solutions that leverage AI agents, Data Cloud, and modern integrations through the Model Context Protocol (MCP).

This role is ideal for an experienced Salesforce professional who combines deep platform expertise with hands-on experience designing and implementing AI-powered agent solutions in production environments.

Core skills you’ll bring

• 7+ years of professional background in Salesforce development and architecture.

• Demonstrated success delivering Agentforce solutions in production environments (~1 year of experience).

• Strong Salesforce development expertise, including Apex, LWC, Salesforce Flows, SOQL, Security Model, Salesforce DX, and CI/CD practices.

• Hands-on proficiency with Sales Cloud, Service Cloud, and Data Cloud (Data 360), including data modeling, unification, activation, and AI agent grounding.

• Track record of designing and implementing AI-powered agent solutions using Agentforce or similar agentic platforms.

• Deep knowledge of enterprise integrations and architectures, including REST/SOAP APIs, middleware platforms, event-driven systems, and modern integration patterns.

• Excellent communication and stakeholder management skills, with the ability to collaborate effectively with engineers, architects, leadership teams, and business partners.

• Upper-Intermediate (B2) English or higher.

• Salesforce Certified Agentforce Specialist certification.

• Salesforce Certified Data 360 Consultant certification.

Nice-to-have

• Knowledge of and hands-on involvement with Model Context Protocol (MCP) and Headless Salesforce architectures.

• Exposure to large-scale digital media, streaming, consumer-facing platforms, and AI-powered customer engagement solutions.

• Additional Salesforce certifications.

The impact you'll create

• Design, develop, deploy, and continuously optimize AI agents on the Agentforce platform, including topics, actions, instructions, guardrails, and performance monitoring.

• Drive the evolution of Salesforce solutions by enhancing Sales Cloud, Service Cloud, and AI-powered capabilities.

• Build and maintain scalable Salesforce applications using Apex, Lightning Web Components (LWC), Flows, and Data Cloud (Data 360).

• Develop and support integrations with external systems using APIs, middleware, REST, SOAP, event-driven, and MCP-based approaches.

• Contribute to solution architecture, technical strategy, platform innovation, and the adoption of engineering best practices.

• Conduct code reviews and ensure high-quality, maintainable, and reliable solutions.

• Collaborate with clients, product owners, business stakeholders, and technical teams to deliver impactful business outcomes.

• Identify and implement AI-driven automation opportunities to enhance customer experience and operational efficiency.

People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.