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Senior Technical Writer (Part-Time)

Role overview

Summary

This role is for a Technical Writer who will manage documentation and analysis work for a client in the electronics repair industry. You will collaborate with the client’s IT Director and engage with stakeholders to ensure documentation aligns with business processes and technology.

Qualifications

  • 3+ years of experience as a Technical Writer, Business Analyst or in a similar role.
  • Hands-on experience with Git/GitHub and docs-as-code in Markdown.
  • Experience testing APIs with Postman, Swagger/OpenAPI or cURL.
  • Comfortable with Jira and Confluence.
  • Upper-Intermediate English or higher, written and spoken.

Responsibilities

  • Write and maintain technical and functional documentation in GitHub Markdown for the manufacturing and repair domain.
  • Analyze business requirements and turn them into clear documentation for developers and other stakeholders.
  • Interview subject matter experts (SMEs) to gather and validate knowledge.
  • Review UI/UX designs in Figma and give feedback.

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Communication

About the company

N-iX logo

N-iX

  • IT Services & Consulting
  • Large
  • 1,001–5,000
N-iX is a global software solutions and engineering services company that helps the world’s leading organizations, such as Bosch, Siemens, eBay, Questrade, AVL, and many others, turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. With 2,200 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc.

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Job description

About the project:

We are looking for an experienced Technical Writer with strong business analysis skills to join a project for our client, a company that repairs and refurbishes electronics. You will work directly with the client’s IT Director and own the documentation and analysis work across their software systems. This role suits someone who works independently, communicates confidently with senior stakeholders and likes working at the point where business processes meet technology.

Responsibilities:

  • Write and maintain technical and functional documentation in GitHub Markdown for the manufacturing and repair domain.
  • Analyze business requirements and turn them into clear documentation for developers and other stakeholders.
  • Keep existing documentation up to date after development changes.
  • Explore current application features and update the documentation to match.
  • Interview subject matter experts (SMEs) to gather and validate knowledge.
  • Review UI/UX designs in Figma and give feedback.
  • Create process, system and architecture diagrams in Draw.io, Visio or PlantUML.
  • Review API references: validate requests in Postman or cURL, check that code snippets work, and report issues.
  • Log bugs found during documentation, API or feature review.
  • Create shared documentation templates and prepare Change Request documentation.
  • Record training and demo videos in Snagit and Camtasia, on request.

Requirements:

  • 3+ years of experience as a Technical Writer, Business Analyst or in a similar role.
  • Hands-on experience with Git/GitHub and docs-as-code in Markdown.
  • Experience testing APIs with Postman, Swagger/OpenAPI or cURL.
  • Comfortable with Jira and Confluence.
  • Experience with diagramming tools: Draw.io, Visio and/or PlantUML.
  • Able to read and review UI/UX designs in Figma.
  • Strong analytical skills and attention to detail.
  • Upper-Intermediate English or higher, written and spoken. You will communicate directly with the client’s IT Director and SMEs.
  • Able to work independently and manage your own priorities.

Nice to have:

  • Relevant background.
  • Experience with Snagit and Camtasia.
  • Experience preparing Change Requests or formal requirements specifications.

Tools you’ll use:

Git/GitHub, Jira, Confluence, Postman, Swagger, Draw.io, Visio, PlantUML, Figma, VS Code, MS Teams, Outlook, Snagit, Camtasia

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers

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