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Senior / Principal Product Manager (m/f/d) - US Marketplace Experience

Role overview

Summary

This role focuses on shaping the US buyer and dealer experience for Chrono24's marketplace. You will drive product direction and initiatives within the US market, working closely with a dedicated tech team to deliver impactful solutions that enhance customer engagement and conversion.

Qualifications

  • Experience in the US marketplace and understanding of buyer expectations and seller behavior.
  • Several years of product management experience at Senior or Principal level.
  • Experience owning product on a two-sided marketplace.
  • Strong command of discovery, prioritization, and data-based decision-making.
  • Preferred: Experience using AI tools in product work.

Responsibilities

  • Own the US marketplace experience roadmap and align it with US growth targets.
  • Ship small, reversible improvements quickly while building larger capabilities for integration into the main platform.
  • Translate US customer, dealer, and market insights into clear problems and testable solutions.
  • Lead specification, trade-offs, launch, and measurement with your team.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving

About the company

Chrono24 logo

Chrono24

  • E-commerce & Marketplaces
  • 201–500
Chrono24 is the number one address for luxury watches. More than 25 million people search our website for the watch of their desire every month. From a classic automatic watch to a rare collector’s piece, you can find more than 500,000 ticking masterpieces on Chrono24. The Global Home of Luxury Watch Enthusiasts Our goal is to offer luxury watch fans a safe and secure platform for buying and selling watches. It should feel like a second home where they can explore their passion. We are committed to our customers and hold ourselves to the highest standards when it comes to security, trust, and comfort. We aspire to be not only the largest but also the most appealing online marketplace for luxury timepieces. We want to be your go-to location for all things high-end watches or, as we like to say, "the global home of luxury watch enthusiasts." The Global Marketplace “Made in Germany” For almost 20 years now, we have been completely reshaping the international market for luxury watches. On Chrono24, more than 35,000 professional dealers and private sellers from all over the world offer more than 500,000 watches. With contents in 22 languages, our website attracts more than 500,000 visitors every day. Of course, you can also access Chrono24 on your smartphone or tablet – about 8 million users have already downloaded our iOS and Android apps. But not only can our platform be reached from all corners of the globe, but our team also entails a diverse blend of international flair and German ingenuity. From our headquarters in Karlsruhe, Germany, and regional offices in Berlin, Freiburg, Hong Kong, Tokyo, New York City and Miami, more than 500 account managers, developers, project managers, and other creative minds enable you to not only find the watch you’re looking for quickly but also to purchase it safely.

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Job description

About

Chrono24 is the world’s leading online marketplace for luxury watches, connecting buyers and sellers from over 80 countries. We’re a fast-growing international tech company headquartered in Karlsruhe, Germany, with a passionate team that puts our customers first every day.

You report to the CPO, with a dotted line to the GM US. As part of the P&T team, you own the product direction for the topics that shape the US buyer and dealer experience, and you are accountable for driving our P&T Initiatives within the US market.
 
Day to day, you work with a small, dedicated, AI-native tech team. Think of it as a speedboat next to the main platform: independent enough to ship quickly, connected enough to stay aligned.


What you can expect

  • Align and Own the US roadmap: Own the US marketplace experience roadmap and keep it tied to US growth targets.
  • Balance quick wins and scalable bets: Ship small, reversible improvements within weeks, and build larger capabilities designed to integrate into the main platform where it makes sense.
  • Decide local vs. central in alignment with the teams: Decide early and case by case with the central teams what is built locally and what is integrated into the main platform.
  • Turn insight into product: Translate US customer, dealer and market insight into clear problems, hypotheses and testable solutions.
  • Run discovery and delivery: Lead specification, trade-offs, launch and measurement with your team, and start delivering immediately.
  • Work AI-natively: Use AI from research and prototyping to development and testing, to ship faster with a small team.
  • Set the pace: Keep release cycles short, measure velocity by learning and impact, and hold quality to a high bar.

Your first year:
  • 30 days: A written plan with priorities, quick wins, scalable bets, success measures and dependencies, plus work started in week one on the highest-impact local quick win.
  • Day 90: The first US-specific quick wins are live.
  • Month 6: Quick wins are measured, and the first scalable bets are in build.
  • Month 12: Measurable impact on US conversion, supply and trust, and a clear line between local and central work.

What sets you apart

  • US marketplace experience: You have worked in the US market and understand US buyer expectations, dealer and seller behaviour, and how competitors operate.
  • Marketplace product experience: You have owned product on a two-sided marketplace and understand how supply, demand, trust and conversion affect each other.
  • Senior track record: Several years of product management experience at Senior or Principal level, with a record of shipping measurable results with an engineering team.
  • Product velocity: You know it means how quickly a team turns an idea into shipped, measured customer impact, not how much it produces, and you have raised it in a previous team.
  • Bias for speed: You decide with incomplete information, ship in small steps and correct course quickly.
  • A high bar: You hold high standards for quality, customer experience and decision-making, and you say no to work that does not meet the bar.
  • Results focus: You judge your work by what it delivers for the US market and balance quick wins with longer-term, scalable work.
  • AI practice: You use AI tools in product work and know how a small team can use AI to deliver more.
  • Product craft: Strong command of discovery, prioritisation and data-based decision-making.
  • Senior stakeholder confidence: You work confidently with Product Leaders, the GM US and central product teams.
Nice to have: experience in luxury, collectibles, auctions or other high-value goods; dealer or inventory integrations, or trust and payments products; leading a small product and engineering team without line management; deciding when to build locally and when to build into a shared platform.

What we offer


Diversity@Chrono24: We believe in the power of diversity.

Diversity is our strength.
At Chrono24, we embrace diversity because we believe it enriches not only our corporate culture but also our success. Be yourself – and let’s achieve great things together!

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