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Venue Coordinator Japan (Contractor)

Role overview

Summary

This role is for managing restaurant reservations across Japan, handling over 50 bookings weekly. You will coordinate effectively with restaurants and internal teams, ensuring smooth communication and record-keeping.

Qualifications

  • Native-level Japanese proficiency (written and spoken)
  • Strong communication and organizational skills
  • Ability to handle multiple bookings efficiently
  • Comfortable working remotely with a flexible schedule
  • Preferred: Experience in customer service, hospitality, or administrative support

Responsibilities

  • Contact restaurants via phone and online reservation platforms to secure bookings.
  • Confirm, modify, or cancel reservations as needed.
  • Maintain accurate records of all bookings and reservation statuses.
  • Communicate effectively with internal teams regarding reservation updates.

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Customer Service
  • Hospitality

About the company

Timeleft logo

Timeleft

  • Consumer Internet & Social Platforms
  • 51–200
Helping people spend their time where it matters most: in-person, connecting. We founded Timeleft in 2023 to fight the loneliness epidemic, and now we're the world's fastest-growing IRL-tech company, bringing strangers together every week in 200+ cities, across 52 countries. Life happens offline, so we've built a community for real-life connection. We're creating the infrastructure that makes showing up for each other not just possible, but a global habit.

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Job description

⌘Role Overview
We are looking for a detail-oriented and efficient Restaurant Booker to manage restaurant reservations across Japan. The ideal candidate will be responsible for handling 50+ restaurant bookings per week via phone calls and web reservation platforms. This role requires a native Japanese speaker with strong communication skills and the ability to coordinate reservations effectively.

⌘Key Responsibilities:

  • Contact restaurants via phone and online reservation platforms to secure bookings.
  • Confirm, modify, or cancel reservations as needed.
  • Maintain accurate records of all bookings and reservation statuses.
  • Communicate effectively with internal teams regarding reservation updates.
  • Handle last-minute changes and special requests professionally.

⌘Requirements:

  • Native-level Japanese proficiency (written and spoken).
  • Strong communication and organizational skills.
  • Ability to handle multiple bookings efficiently.
  • Comfortable working remotely with a flexible schedule.
  • Experience in customer service, hospitality, or administrative support is a plus.
  • Basic proficiency in English is a plus but not required.

⌘Contract Type:

  • Part-time, Contract
  • Flexible working hours

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