Senior Account Manager PPS Italy

Join our sales team in North-West Italy as Senior Account Manager for Printing and Packaging Solutions.

Are you passionate about driving profitable growth, developing strategic customer relationships and opening new business opportunities in the printing and packaging industry?

If so, this could be the opportunity to take the next step in your career within an international company with a strong technology and application portfolio.

As our new Senior Account Manager for North-West Italy, you will be part of the European Printing and Packaging Solutions sales organization. Your primary sales area will cover Lombardy, Piedmont and Liguria. You will manage and develop a high-value customer portfolio while expanding our presence across relevant value chains and market segments.

You will be responsible for executing strategic sales plans, managing projects from opportunity to closure, maintaining a strong pipeline and ensuring high-quality customer and CRM data. The role reports to the Sales Manager.

What you will do:

• Drive profitable sales growth and margin expansion within the assigned customer portfolio across Lombardia, Piemonte and Liguria.

• Build and strengthen long-term relationships with high-value customers, influencers and local decision-makers.

• Develop new customers and markets by leveraging leads and proactively targeting defined customer groups across relevant value chains.

• Secure and develop existing business by identifying new applications, executing projects and increasing customer loyalty.

• Identify and qualify prospects, convert them into opportunities and buying customers, and allocate substantial time to active business development.

• Build and maintain a high-quality project pipeline and achieve agreed KPIs, including pipeline value, won projects and customer visits.

• Conduct regular on-site visits, understand customer needs and pain points, support product trials and accelerate project closure.

• Negotiate contracts, pricing and commercial terms in line with company strategy; proactively identify pricing opportunities and risks.

• Execute new product and application launches, including specification processes and customer listings.

• Use CRM consistently to maintain complete and accurate Contacts, Leads, Opportunities, Prospects and Accounts, enabling data-driven decisions.

• Collaborate with Marketing, Sales Support, Customer Support, Quality, Business Operations, Finance and Demand Planning to improve customer experience, forecasts and product availability.

• Support overdue collections, maintain DSO within defined targets and help resolve complex or escalated payment issues.

• Ensure local implementation of Global and Regional Key Account initiatives and provide fact-based customer insights to support the product and technology pipeline.