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Office Assistant – Administrative Support

Role overview

Summary

This role provides administrative and operational support for daily property management activities at Remote Employee BPO. You will assist with tenant and owner communications, coordinate payments, and manage property records to ensure smooth operations.

Qualifications

  • Excellent English communication and phone etiquette.
  • Strong organizational and multitasking skills.
  • Proficiency in Google Workspace, Microsoft Office, and property management software.
  • Strong attention to detail and customer service skills.
  • Preferred: Previous experience in property management, real estate, or administrative support

Responsibilities

  • Answer incoming phone calls and direct callers appropriately.
  • Process and coordinate payment orders and related requests.
  • Respond to inquiries from tenants, property owners, and vendors via email and phone.
  • Assist with lease administration and tenant documentation.

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Microsoft Office
  • Customer Service
  • Multitasking
  • Detail Oriented
  • Real Estate
  • Client Confidentiality

About the company

Remote Employee PH logo

Remote Employee PH

  • Outsourcing & BPO
  • Scaleup
  • 201–500
Your affordable outsourcing solution! We help businesses of all sizes reduce operating costs and improve productivity by rethinking how labor is sourced. The combination of support services and an innovative employee management platform removes the challenges of staffing your team with the best and most cost effective talent from anywhere on the globe.You can learn more and visit us on our Facebook at https://www.facebook.com/RemoteEmployeePH and Instagram at @remoteemployeeph.

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Job description

Remote Employee BPO has a great opportunity for you!

Role: Office Assistant – Administrative SupportSalary: Competitive Basic Salary

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential.
Work setup: Work From Home
Shift schedule: 5-day work week | 10:00 pm to 7:00 pm Philippine Time

Job Summary:


We are seeking a highly organized, proactive, and detail-oriented Property Management Virtual Assistant to provide administrative and operational support for daily property management activities. The ideal candidate will assist with tenant and owner communications, handle incoming calls, coordinate payments, and ensure smooth day-to-day operations.

Key Responsibilities

  • Answer incoming phone calls professionally and direct callers to the appropriate department or person.
  • Take messages and ensure inquiries are forwarded to the correct team member for follow-up.
  • Process and coordinate payment orders and payment-related requests.
  • Respond to tenant, property owner, and vendor inquiries via email and phone.
  • Coordinate maintenance requests, work orders, and vendor schedules.
  • Assist with lease administration, renewals, and tenant documentation.
  • Monitor rent payments and follow up on outstanding balances.
  • Manage property listings, rental inquiries, and showing schedules.
  • Maintain accurate digital files, databases, and property records.
  • Assist with administrative tasks, reporting, and other daily operational duties.

Qualifications and Skills

  • Previous experience in property management, real estate, or administrative support is preferred.
  • Excellent English communication and phone etiquette.
  • Strong organizational and multitasking skills.
  • Proficiency in Google Workspace, Microsoft Office, and property management software.
  • Ability to work independently, take initiative, and maintain confidentiality.
  • Strong attention to detail and customer service skills.

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