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Revenue Operations Specialist

Role overview

Summary

This role focuses on improving how NewLaw attracts, engages, and converts prospective members. You will work closely with Sales and Marketing to analyze revenue performance and implement solutions that enhance conversion rates and sales effectiveness.

Qualifications

  • Experience in revenue operations or a related field.
  • Technical expertise in CRM systems, particularly HubSpot.
  • Strong analytical skills with a data-driven perspective.
  • Ability to design and implement lead scoring and automated follow-up processes.
  • Preferred: Experience with sales enablement and reporting tools.

Responsibilities

  • Partner with Sales and Marketing leadership to uncover revenue opportunities.
  • Evaluate conversion challenges and recommend commercial and operational improvements.
  • Design effective lead journeys and build the necessary technology and tools.
  • Establish operational standards and systems to support a scalable revenue engine.

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Problem Solving
  • Communication

About the company

New Law Business Model (NLBM) logo

New Law Business Model (NLBM)

  • Professional Training & Coaching
  • SME
  • 11–50
Lawyers who have become disenchanted with the traditional attorney career structure, aren’t simply tired of what is – they have an acute sense that there is something more. What we have often found is that there is little reliable help for entrepreneurial lawyers, and that the current system doesn’t allow much room for attorneys tired of the billable and the fillable. Lawyers who want a model that works for them and for their clients, for the long-term. To that end, NLBM provides attorneys a structure for building a new kind of practice, by redefining how to be a lawyer: a trusted counselor to families and business owners. Using a carefully constructed system of instruction, coaching, and ongoing support, NLBM helps lawyers start exactly where they are – whether that’s just getting back into the game, working part-time, or growing a million-dollar firm. NLBM gives lawyers the tools they need to become true business owners, helps them inventory their own emotional connections to their work, and gives all the essential and practical resources necessary to run their business from client experience to marketing to operations to technology. With these tools in hand, our model reliably produces more and better clients. NLBM is both comprehensive and immensely customizable, helping entrepreneurial lawyers design a life and law practice they love. With NLBM, lawyers become better attorneys, better business owners, better community participants, and better lifetime advocates for themselves and others. Without a strong sense of purpose, most lawyers get stuck in a toxic loop of work-for-reward-for-work-for-reward and so on. With NLBM, the work becomes the reward over time.

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Job description

Love Turning Leads Into Revenue? So Do We.

At NewLaw Business Model, we're helping estate planning lawyers build thriving businesses through education, coaching, technology and managed services.

We're looking for a Senior Revenue Operations Specialist who combines commercial thinking, technical expertise and a passion for improving conversion.

This isn't a traditional CRM administration or sales support role. You'll partner with Sales and Marketing leadership to uncover revenue opportunities, evaluate solutions and build the systems and processes that help us attract, engage and convert more prospective members.

The Opportunity

You'll play a critical role in improving how NewLaw attracts, engages and converts prospective members across our education, membership and B2B managed-services offerings.

As a key partner to Sales and Marketing, you'll bring an independent, data-driven perspective to revenue performance—identifying what's working, where we're losing opportunities and what we should do differently.

You'll evaluate conversion challenges, recommend commercial and operational improvements, design more effective lead journeys and independently build the technology and tools needed to bring those ideas to life. This includes everything from HubSpot architecture, lead scoring and automated follow-up to conversion experiments, sales enablement, reporting and AI-powered workflows.

You'll have meaningful autonomy to investigate revenue performance, evaluate alternative approaches, recommend solutions, make implementation decisions within your area of responsibility and lead cross-functional improvements.

You'll also help establish the operational standards and systems that support a more efficient, scalable revenue engine.

Your work will directly influence conversion rates, sales effectiveness, customer acquisition efficiency and revenue growth.

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