Senior Conversion Analyst
Title – Senior Conversion Analyst
Location – Remote
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers’ compensation and financial and compliance markets. With a 40-year track record of delivering to more than 600 organizations, Sapiens’ team of over 5,000+ operates through our fully owned subsidiaries in North America, the United Kingdom, EMEA and Asia Pacific.
For more information: www.sapiens.com
The Senior Conversion Analyst operates under limited supervision working on product implementation and integration projects. Depending on specific project needs, this individual will assist on data conversion projects for new CoreSuite implementations as well as conduct business process analysis, needs assessments, and preliminary cost/benefits analysis to align technology solutions with business initiatives. For data conversion projects, the Senior Conversion Analyst is responsible for working on the implementation aspects of the conversion process including conversion setup, maintaining and running load programs, testing, and reconciliation.
The Senior Conversion Analyst is accountable for understanding the business environment and processes to be able to derive practical business-system solutions as related to the specific goals of the project. The Senior Conversion Analyst must ensure that all aspects of the business need or problem are correctly reflected in the solution developed by the solutions team. The development and quality assurance teams will rely on the judgment and expertise of the Senior Conversion Analyst for all business process-related questions arising from the development work and subsequent testing.
- Applies industry knowledge and expertise to guide clients in business and process decisions
- Provide technical analysis to clients, third parties, and various bureaus/external vendors.
- Map billing to client GL accounts and document required configurations to financials
- Leads business process analysis, needs assessments and preliminary cost/benefits analysis to align IT solutions with business initiatives
- Defines and documents clear and concise business requirements that describe business scenarios and processes in language understandable to both technical and domain stakeholders
- Assist clients with running, configuring, and troubleshooting batch issues and respond to clients on functionality and technical details.
- Develops and maintains conversion load programs
- Provides analysis and consultation to clients during application conversion, by leading mapping session.
- Develops and maintains validation processes to ensure conversion accuracy
- Work directly with clients to perform analysis, configuration and implementation of the conversion process and routines.
- Documents process and procedures and maintains existing conversion documentation.
- Works with development and quality assurance teams to ensure a technically sound solution.
- Provides input to and review of estimates at each phase of a project
- Performs analyst work related to more technical items such as interfaces and batch
- Able to write simple database queries and update scripts to assist with more complex configuration, issue analysis and troubleshooting
- Works as the liaison between client stakeholders, project team members, software engineers and quality assurance personnel and produces related documentation`
- Facilitates or participates in periodic sales support: demonstrations, preparation of RFP response, gap analysis studies
- Perform other duties as required.
People Management: N/A
Fiscal Management: Provides supportive advice with limited impact on use of resources
Property Management: N/A
Years of Experience:
- 8-10 years of business and/or technical analysis experience in the Workers’ Compensation industry and/or equivalent experience with other policy, claims or billing applications.
- 5+ years of data conversion experience
Skills and Knowledge:
- Excellent interpersonal, verbal, written and presentation skills
- Ability to set, drive and achieve deliverables
- Strong facilitation skills
- Strong domain expertise in functional areas and lines of business relevant to Sapiens strategy such as workers comp claims and underwriting is desired.
- A strong knowledge of the Workers Compensation insurance industry is desired.
- Must demonstrate the ability to effectively communicate business concepts to both technical and end users
- Must demonstrate strong analytical and problem-solving skills
- Experience with Microsoft Office products (Word, Excel, MS Project, Visio)
- Experience with relational databases (SQL Server and/or Oracle)
- Strong SQL skills with experience utilizing multiple structured query languages, including SQL Server
- Knowledge of logical and physical data modeling
- Experience with ETL tools, preferably Talend
- Experience with XML for data presentation and communication
Education/Certifications/Training:
Bachelor's degree in business, marketing, computer science and/or related field; related work experience can be substituted for educational requirements.
Physical Conditions/Requirements:
- Ability to hear and communicate clearly, orally and in writing
- Uses vision to view screens, create and review documents; requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Capable of using a keyboard effectively
- Frequently required to sit for long periods of time, stand, walk and may occasionally lift and move 25 pounds
- May require the ability to drive a vehicle
- Occasional travel to meetings, client sites or outside training. Must be available for travel and on-site work at the customer site. Flexibility regarding availability for travel, based on project and customer requirements, will be necessary.
At Sapiens, we are dedicated to building a diverse, equitable, and inclusive work environment. We believe that diverse perspectives, backgrounds, and experiences make us stronger and more innovative. We are committed to creating a culture where every individual is valued and can thrive regardless of their race, ethnicity, gender, age, sexual orientation, gender identity, religion, disability, or any other characteristic.
Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.
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