Director Strategic Analytics

Thank you for considering a career at Bon Secours Mercy Health!

Scheduled Weekly Hours:

Work Shift:

Primary Function/General Purpose of Position

The Director Strategic Analytics leads the strategy development and overall implementation of information and knowledge critical to meeting the strategic goals and initiatives of the system.  Ensures the validity and replicability of data analytics and sources.  Provides support to Marketing on development of consumer primary and secondary research. 

Essential Job Functions

• Recommends and implements strategies and methodologies to strengthen strategic planning and business development analytic methods and solutions.  Including, but not limited to, extraction of data, report formatting, and development of evaluative criteria.

• Identifies and utilizes internal and external resources to reproduce, evaluate, research, and improve techniques, bring in new techniques or modify existing techniques.

• Develops measurement and evaluative tools for system, especially in area of Service Lines, Physician Provider Relations, Ambulatory Services, Consumer Insights and Business Development, in concert with area leaders. Identifies potential shortfalls and/or new opportunities and is flexible/nimble in creating and revising plan to ensure objectives are met.

• Serves as an active leader on system level committees/councils relating to analytics development in order to develop strong measurement framework and learning agenda visualizations for internal and external clients.

• Works with system and market leadership as well as vendor partners to establish a collaborative, integrated, and coherent market data analytics ecosystem and corresponding culture with transparent, streamlined, and regulatory compliant processes for optimal data access and ease of use.  Collaborative partnerships include Finance, Business Development, Decision Support, Business Intelligence.

• Works closely with Nordic and other key stakeholders to establish vision and direction for data architecture, storage and access solutions.

• Develops self service solutions and functionality to empower leaders across the organization to access and view reports

• Leverages claims database to provide new planning and business development insight while ensuring data utilization is within prescribed guidelines.

• Manages assigned staff and serve as a convenor of strategy analyst for training, professional development, and best practice sharing.

• Manages all stages of quantitative and qualitative market research studies to answer key business questions, including research proposals, research methodology design, operational execution, analysis and reporting

• Facilitates development of consumer segmentation and marketing research across the system.

• Provides consultation to System and Strategy executive leadership.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Bachelor’s degree in business or related field (required)

Master’s degree in business or healthcare administration (preferred)

Work Experience

7 years of related experience (required)

5 years healthcare experience (required)

10 years of related experience (preferred)

Training

None

Language

None

Patient Population

Not applicable to this position.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

Long-distance or air travel as needed- not to exceed 10% travel.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Physical Requirements

Physical Demands

Frequency                                              0%                  1-33%                 34-66%                 67-100%

Lifting/ Carrying (0-50 lbs.)                                 x                                                                        

Lifting/ Carrying (50-100 lbs.)         X                                                                                                     

Push/ Pull (0-50 lbs.)                                             x                                                                      

Push/ Pull (50-100 lbs.)                     X                                                                                                   

Stoop, Kneel                                                                    X                                                                       

Climbing                                               X                                                                                                    

Balance                                                                              X                                                                       

Bending                                                                             X                                                                       

Work Position

Frequency                                               0%                  1-33%                 34-66%                 67-100%

Sitting                                                                                                                                                X       

Walking                                                                               x                                                                      

Standing                                                                            x                                                                        

Additional Physical Requirements/Hazards

Physical Requirements

None

Hazards

None

Skills

Business Acumen

Budgeting & Financial Acumen

Statistical & Technical Analysis Tools

Data Architecture & Reporting Applications

Executive presence

Evaluate employee performance

Vendor and Professional Association Management

Analyzing data or information

Marketing and branding awareness

Contract development and execution

Legal and Risk management knowledge

Attention to detail

Acceptance of authority

Critical thinking

Communication with all levels of professionals

Teamwork

Conflict resolution

Active listening

Relationship building

Bon Secours Mercy Health is an equal opportunity employer.

As a Bon Secours Mercy Health associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts

• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.