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Strategic Account Manager - Staples Promotional Products

Role overview

Summary

This role focuses on managing strategic corporate relationships to drive sales and margin growth for Staples Promotional Products. You will collaborate with internal teams to meet client needs and lead discussions that enhance customer experience.

Qualifications

  • 4+ years’ experience profitably selling B2B programs to "C"-level contacts within corporate America.
  • Strong selling skills
  • Strong communication, presentation, and interpersonal skills
  • Strong relationship building skills
  • Strong time management and organizational skills

Responsibilities

  • Manage and own the strategic corporate relationship between client/subsidiaries/partners and Staples Promotional Products
  • Develop strategic plan to grow sales and margin within the assigned clients
  • Conduct meetings and presentations with key account stakeholders to drive sales
  • Provide direction and leadership to all internal departments that support customer needs

Key facts

Hard skills

Other skills

  • Strategic Planning
  • Relationship Management
  • Negotiation
  • Communication
  • Social Skills
  • Time Management
  • Organizational Skills

About the company

Staples logo

Staples

  • Wholesale & Distribution
  • XLarge
  • 29,340–29,340
Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired — however and wherever they work today. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. The company operates in North America through eCommerce and direct sales, and is headquartered near Boston, Massachusetts. More information about Staples is available at staples.com®. This page supports Staples’ eCommerce and direct sales business and careers. For news or positions related to Staples® stores, visit the Staples Stores page.

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Job description

Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list, we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility.

What you’ll be doing:

  • Manage and own the strategic corporate relationship between client/subsidiaries/partners and Staples Promotional Products
  • Develop strategic plan to grow sales and margin within the assigned clients for all Staples Promotional Products lines of business
  • Work with other Lines of Business to introduce and drive incremental revenue opportunities
  • Conducts meetings and presentations with key account stake holders to drive sales and ensure excellent customer experience
  • Provides direction and leadership to all internal departments that support customer – SPO, Merchandising, Customer Service – to ensure client needs are met
  • Responsible for sales budgets and margin attainment
  • Responsible for negotiating contract extensions and ensuring all contract terms are adhered to understand, communicate, and interpret brand direction for all account team members
  • Travel to various key locations to promote our total range of services
  • Schedule/Manage Client Business Reviews and lead strategic discussions at reviews Reports to the Field Sales Director

What you bring to the table:

  • Ability to lead and coordinate with internal support teams
  • Strong selling skills
  • Strong communication, presentation, and interpersonal skills
  • Strong relationship building skills
  • Strong time management and organizational skills
  • Ability to develop and maintain strategic plan to grow sales and margin within the assigned clients

Qualifications:

What’s needed- Basic Qualifications

  • 4+ years’ experience profitably selling B2B programs to "C"- level contacts within corporate America.

What’s needed- Preferred Qualifications

  • Bachelor’s Degree
  • Experience within the promotional product industry desired, but not required

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

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