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Lead Application Engineer

Role overview

Summary

This role provides technical support for Waukesha products throughout the sales process, acting as a bridge between Engineering and Sales. You will engage with customers and solution providers to identify their needs and promote tailored gas engine solutions, contributing to INNIO's mission of delivering efficient power solutions.

Qualifications

  • Bachelor's or master's degree in a technical discipline such as mechanical or electrical engineering, thermodynamics or technical process management.
  • 5+ years of engineering experience in a relevant industry, preferably the reciprocating engine industry.
  • Project management capabilities and the ability to work collaboratively across a matrix organization.
  • Demonstrated interpersonal and communication skills, including technical negotiations and formal presentations.
  • Fluency in English and Chinese.

Responsibilities

  • Promote and position Waukesha gas engine technology during the project phase with consultants, developers, and customers.
  • Deliver product and application training to the sales force and customers, both in person and remotely.
  • Provide technical support on inquiries from customers and solution providers regarding Waukesha products.
  • Develop project-specific No Code quotations to deliver customized solutions.

Key facts

Hard skills

Other skills

  • Negotiation
  • Training And Development
  • Social Skills
  • Communication
  • Teamwork
  • Self-Motivation

About the company

INNIO Group logo

INNIO Group

  • Industrial Machinery & Equipment
  • Large
  • 1,001–5,000
INNIO is a leading energy solution and service provider that empowers industries and communities to make sustainable energy work today. With our product brands Jenbacher and Waukesha and our digital platform myPlant, INNIO offers innovative solutions for the power generation and compression segments that help industries and communities generate and manage energy sustainably while navigating the fast-changing landscape of traditional and green energy sources. We are individual in scope, but global in scale. With our flexible, scalable, and resilient energy solutions and services, we are enabling our customers to manage the energy transition along the energy value chain wherever they are in their transition journey. INNIO is headquartered in Jenbach (Austria), with other primary operations in Waukesha (Wisconsin, U.S.) and Welland (Ontario, Canada). A team of more than 4,000 experts provides life-cycle support to the more than 55,000 delivered engines globally through a service network in more than 100 countries. INNIO was awarded the Platinum Medal from EcoVadis in 2022 for our outstanding sustainability efforts. For more information, visit the company's website at www.innio.com. Interested in working for us? Klick here: https://careers.innio.com/en Follow us on Instagram (www.innio.com/instagram), Facebook (www.innio.com/facebook), Twitter (www.innio.com/twitter) and YouTube (www.innio.com/youtube). Privacy Policy: https://www.innio.com/en/privacy If you have any concerns, please contact us via communication@innio.com

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Job description

Are you an experienced engineer who thrives at the interface between technology and sales? Join us as Lead Application Engineer and help our customers find the best technical solution – from the first project idea all the way to order. 

About INNIO 

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.

About the role 

In this role, you provide technical support for Waukesha products in all phases of the sales process and act as the link between Engineering and Sales. You determine the best technical solution for individual sales opportunities, lead teams or project teams for specific opportunities, and engage in pre-sales and technical promotion activities for Waukesha gas engines. 

What you will do 

  • Proactively promote and position Waukesha gas engine technology early in the project phase, working closely with consultants, developers and customers – with a strong focus on gas compression and power generation projects from the early discovery phase on
  • Deliver product and application training, both in person and remotely, and keep the sales force up to date with the latest technical knowledge
  • Lead or participate in regional demand creation activities: identify local needs, drive gap definition and gap closure, build relationships with influencers and define the customer value proposition for each application
  • Provide technical support on incoming inquiries from customers and solution providers in your territory – from day-to-day project questions to on-site technical support and training on Waukesha products and applications
  • Select, develop and implement competitive gas engine product solutions that meet customer needs
  • Provide engineering support to Waukesha solution providers in the region during project development and at customer meetings
  • Develop project-specific No Code quotations, following the No Code process, to deliver customised and optimised solutions with non-standard products
  • Identify customer needs to support the preparation of the product program or drive the technical special release process for non-standard products and applications
  • Support New Product Initiative (NPI) projects with voice-of-customer and packager input, and assist NPI, Product Management and Product Line Management to drive commercial success
  • Take part in customer presentations, discussions, negotiations and all front-line efforts, and present Waukesha solutions at customer events and trade fairs
  • Support the development and maintenance of sales manuals, sales tools and packager/user tools (e.g. technical specifications, electrical and mechanical check lists, project calculation tool, product configurator, packaging guides, tech data, outline drawings, Portal materials, WKI, EngCalc)
  • Support the Waukesha sales team and business in achieving new unit order and revenue targets
  • Train Waukesha solution providers to become more self-sufficient in generating the project documentation they need without application engineering involvement

What you bring 

  • Bachelor's or master's degree in a technical discipline such as, but not limited to, mechanical or electrical engineering, thermodynamics or technical process management
  • 5+ years of engineering experience in a relevant industry, preferably the reciprocating engine industry
  • Project management capabilities and the ability to work collaboratively and navigate across a matrix organisation
  • Experience in elaborating complex application engineering tasks, with interdisciplinary thinking and acting
  • Demonstrated interpersonal and communication skills, including technical negotiations and formal presentations
  • Strong negotiation skills in customer and supplier meetings and with different management levels
  • Proven competency in transferring know-how to internal, external and regional teams and co-workers
  • High level of motivation – a true self-starter
  • Fluency in English and Chinese

What we offer 

You give your energy to work that matters. We offer benefits designed to support you at work and beyond, from flexible work options to opportunities for development: 

  • Attractive compensation package 
  • Flextime and hybrid work – flexible hours and the option to work from home, depending on role
  • Health care
  • Modern equipment and offices
  • Learning and development opportunities to help you grow, professionally and personally
  • An innovative and international working environment, with real responsibility early and the chance to see the impact of your work

In China, you will become part of a global company that is shaping the future of energy. We offer an international and collaborative environment, meaningful career development opportunities, and the chance to make a visible impact in a dynamic business.  

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law. 

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