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AI Enablement Lead

Role overview

Summary

This role focuses on helping organizations adopt AI and transform their workforce practices. You will collaborate with various EPAM practices to deliver strategies that enhance AI literacy and change management, ensuring that AI integration is effective and sustainable.

Qualifications

  • 6+ years of experience in AI enablement, learning and talent, change management or transformation consulting, with a strong focus on delivery.
  • Proven experience driving the adoption of new tools and ways of working, moving beyond simply designing training.
  • Working knowledge of generative AI tools and enterprise platforms (e.g., Copilot, Claude, ChatGPT, Gemini).
  • Demonstrated capability in human performance improvement or instructional design, particularly in analyzing and redesigning workflows around people, roles and skills.
  • Bachelor’s degree in Business, HR, Organizational Psychology, Learning Sciences or a related field.

Responsibilities

  • Lead AI readiness assessments and help clients identify and prioritize use cases based on business impact and feasibility
  • Co-lead the mapping of current workflows to understand the impact on people and roles
  • Translate role and skill changes into actionable reskilling, upskilling and AI/data fluency pathways
  • Design and facilitate practical, role-based learning programs that tie directly to real workflows

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Program Management
  • Coaching
  • Relationship Management
  • Communication
  • Time Management

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

Help organizations adopt AI and change how their people work. As an AI Enablement Lead at EPAM, you will lead the delivery of client engagements that move AI from pilot to everyday practice. You will help clients determine where AI and people each add the most value, redesign workflows and roles and build the AI literacy, learning and change programs that make adoption stick. Your expertise in how people learn, change and work is essential to success in this role. You will work closely with EPAM’s Applied AI, Data, Innovation and Business Consulting practices to deliver integrated, high-impact strategies that drive true workforce transformation. Req.#1121758013 Responsibilities Lead AI readiness assessments and help clients identify and prioritize use cases based on business impact and feasibility Co-lead the mapping of current workflows to understand the impact on people and roles, recommending where humans and AI best fit Translate role and skill changes into actionable reskilling, upskilling and AI/data fluency pathways for leaders, practitioners and the wider workforce Design and facilitate practical, role-based learning programs (e.g., workshops, coaching, job aids) that tie directly to real workflows rather than basic tool training Manage the day-to-day delivery of client engagements, running discovery, leading workstreams and ensuring quality across all deliverables and timelines Apply learning sciences, behavioral psychology and instructional design to programs aimed at changing workforce behavior Define and track adoption metrics that demonstrate behavioral change and business impact, applying responsible AI guidance alongside client IT, security and legal teams Contribute to solution design, proposals, accelerators and point-of-view content while coaching and developing consultants on the team Requirements 6+ years of experience in AI enablement, learning and talent, change management or transformation consulting, with a strong focus on delivery Proven experience driving the adoption of new tools and ways of working, moving beyond simply designing training Working knowledge of generative AI tools and enterprise platforms (e.g., Copilot, Claude, ChatGPT, Gemini) and a clear understanding of how they change real-world workflows Demonstrated capability in human performance improvement or instructional design, particularly in analyzing and redesigning workflows around people, roles and skills Comfort using data to diagnose client needs and define measurable adoption outcomes Proven success managing complex client programs and maintaining strong relationships with senior stakeholders in a commercial environment Strong facilitation and communication skills, with the ability to manage multiple priorities independently in a fast-changing environment Bachelor’s degree in Business, HR, Organizational Psychology, Learning Sciences or a related field (an advanced degree is appreciated)

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