Senior Business Analyst

We are seeking a skilled Senior Business Analyst to join our team. This role is well-suited for someone who excels at bridging the gap between business needs and technical execution. You'll engage with a variety of stakeholders to ensure solutions are well-defined, accurately delivered, and aligned with broader project goals. If you enjoy working in a collaborative, fast-paced environment where clear communication and attention to detail are valued, this opportunity is a strong fit Responsibilities Facilitate detailed requirements gathering sessions with diverse stakeholders, including end users, product managers, and client representatives Identify and address gaps or inconsistencies in existing requirements to improve solution completeness and accuracy Monitor and ensure compliance with defined SLOs and SLAs, responding promptly to issues and bugs Partner with client managers to prioritize backlog items and manage task execution effectively Develop and validate SQL queries to support data-driven decision-making and reporting accuracy Coordinate regular communication and status updates with remote technical leads, architects, and third-party vendors Lead the design and continuous improvement of reporting dashboards based on evolving customer requirements Manage multiple concurrent tasks with strong time management and organizational skills within an Agile framework Navigate complex stakeholder interactions to maintain project momentum and consensus Requirements A minimum of 3 years of relevant experience as a Business Analyst Proficient in eliciting, analyzing, and documenting complex business requirements Skilled in managing and reconciling conflicting stakeholder demands while maintaining alignment with service level objectives and agreements Competent in basic SQL scripting for data validation and quality assurance of reporting outputs Experienced in collaborating with geographically distributed technical leads and architects to ensure solution feasibility and alignment Adept at designing and refining reporting dashboards that translate customer needs into actionable insights Upper-Intermediate English language competency (B2)