Senior Analyst

About Us

Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere.

Our Values

• Data driven: Start with truth, measure what matters.
• Courageous: Bias to action; run toward hard problems.
• Innovative: Seek novel, elegant solutions.
• Lean: Do more with less. Build, ship, learn fast.
• Humble: Strong opinions, lightly held.

About the Role

As a Senior Analyst at Pearl, you will drive data-informed business decisions by uncovering insights, identifying growth opportunities, and evaluating the impact of business and product initiatives. You will collaborate closely with Product Managers and cross-functional teams to support experimentation, conduct deep-dive analyses, and translate data into actionable business recommendations. You will also contribute to Pearl's growing investment in AI and Agentic Analytics by leveraging cutting-edge large language models (LLMs) and AI agents to automate analytical workflows, improve data accessibility, and enable smarter, faster decision-making.

What You’ll Do

• Collaborate with Product and business teams to formulate hypotheses, design A/B experiments, define success metrics, and analyze results.
• Conduct deep-dive analyses to identify trends, uncover growth opportunities, and provide actionable business recommendations.
• Act as a strategic analytics partner, helping stakeholders make informed decisions and shape business direction.
• Leverage AI tools, LLMs, and AI agents to automate analytical workflows and improve efficiency.
• Develop AI-powered solutions and agentic workflows that enable self-service analytics and faster access to insights.
• Build and enhance reports and dashboards to support data-driven decision-making.

What We’re Looking For

• 5+ years of experience in product analytics (preferably within e-commerce or customer experience products).
• Proficiency in analysis and business modeling using Excel.
• Experience with Google Analytics, BigQuery, Power BI, and Python / R would be a plus.
• Experience with SQL and a strong ability to write complex queries to extract information and arrive at an answer.
• Expertise in descriptive and inferential statistical analysis.
• Strong experience in setting up and driving A/B testing, hypothesis testing, and analyzing the results.
• Familiarity with AI tools, LLMs, and AI agents, with an interest in applying them to analytics and automating analytical workflows.
• Strong analytical thinking, problem-solving, and communication skills.
• English proficiency at a strong upper-intermediate level.

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Our Commitment to an Inclusive Workplace

We welcome people from all backgrounds who seek the opportunity to help build a future where professional services are readily available to all. If you have curiosity, passion, and a collaborative spirit, come work with us. Pearl is committed to an inclusive workplace. Pearl is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

AI Disclosure & Informed Consent

Artificial intelligence (AI) technology may be used during the hiring process to record, transcribe, analyze, and rank interview responses. By submitting your application and participating in the interview process, you acknowledge and consent to the use of AI technology in the hiring process. For more information see our AI Disclosure and Consent Policy.
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