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Entertainment Travel Consultant - CR

Role overview

Summary

The role focuses on providing exceptional travel consultation services to clients, ensuring they navigate travel regulations and policies effectively. BCD Travel, a leader in the travel industry, seeks to enhance client experiences through knowledgeable support and operational improvements.

Qualifications

  • Working knowledge of the travel industry, policies, procedures, and processes
  • Advanced skills in GDS Sabre
  • Strong verbal and written communication skills in English
  • Preferred: Extensive Travel Agent experience (Entertainment experience is a plus)

Responsibilities

  • Search and confirm travel reservations for the customer
  • Provide consultation to the customer regarding client travel policy
  • Fulfill requests regarding necessary regulations such as DOT, TSA, passports, and visas
  • Provide clients with required industry information, including low fares and penalties

Key facts

Hard skills

Other skills

  • Customer Service
  • Verbal Communication Skills
  • Problem Solving
  • Teamwork

About the company

BCD Travel logo

BCD Travel

  • Travel, Tourism & Airlines
  • Large
  • 10,001+
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2023, BCD achieved US$20.3 billion in sales. For more information, visit our website. You can also subscribe to our newsletter for the latest industry insights, thought-leader analysis and top tips to drive your successful travel program. Go to: http://ow.ly/N73i50Mhc9Y

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Job description

 

Shape what's next with BCD

Entertainment Travel Consultant (Remote) 

Full time, Costa Rica

Working hours: Monday - Friday 2 PM - 9 PM - Central Time (CR)

As an Entertainment Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! 

 What You'll Do

  • Search and confirm travel reservations for the customer 
  • Have a strong understanding of a client travel policy and can consistently provide consultation to the customer 
  • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) 
  • Provide the client with the required industry information, such as low fares, exchange costs, and penalties 
  • Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement 
  • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported 

What You'll Bring

  • Extensive Travel Agent experience (Entertainment experience is a plus)
  • Working knowledge of the travel industry, policies, procedures, and processes 
  • Advanced skills in GDS Sabre 
  • Strong verbal and written communication skills in English

Why you’ll love working here 
Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel. 

Meet BCD 
BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com.   
 

Get to know us by exploring our career site and checking out our social media:

What’s in it for you 

  • Flexible working hours and work-from-home or remote opportunities 

  • Opportunities to grow your skillset and career 

  • Work at the forefront of travel technology and help shape the future of business travel 

  • Generous vacation days so you can rest and recharge 

  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools 

  • Travel industry professional perks and discounts 

  • An inclusive work environment where diversity is celebrated 

  • Work From Anywhere opportunity for 60 days per year 
     

Ready to shape what’s next? Apply now! 
 
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. 
 
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com. 

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