ExploreGod (formerly known as Global Media Outreach) is a nonprofit ministry that leverages technology to invite all people to know Jesus Christ as Savior and grow in a personal relationship with Him. To witness our vision in action, visit exploregod.com.
We are actively seeking a dedicated, part-time Spanish Online Missionary (OM) Coordinator to join our team. Under the direction of the Spanish Discipleship Manager, this role supports the day-to-day operations, growth, and development of the Spanish online missionary program. The coordinator will support a growing network of online volunteer communities responding to thousands of new messages monthly.
RESPONSIBILITIES
As the Spanish OM Coordinator, you will play a pivotal role in managing administrative operations, supporting online volunteers, and optimizing ministry communications to advance our mission. Your responsibilities will include:
- Program Operations & Administration: Coordinate day-to-day administrative tasks for a large-scale online volunteer program. Respond to routine Online Missionary requests and questions in a timely manner, referring complex matters to the Spanish Discipleship Manager.
- Metrics & Quality Tracking: Track and summarize key program metrics (such as response times and unanswered messages) and share updates with volunteer leaders and the Spanish Discipleship Manager for review and follow-up.
- Volunteer Communications & Resources: Prepare and distribute volunteer resources and communications—including blog posts, newsletters, and WhatsApp messages—using established messaging and review processes to inform and encourage volunteers.
- Event & Meeting Logistics: Coordinate volunteer meeting logistics, including scheduling, sending reminders, maintaining registration, preparing agendas with manager and leader input, and distributing follow-up items.
- Community Building: Support initiatives to cultivate a strong sense of community, spiritual connection, and encouragement among online volunteers.
- Leadership Development Support: Share observations about potential volunteer leaders with the manager and assist in coordinating their development activities.
- Process Improvement: Document recurring operational questions and process issues, suggest workflow improvements for manager review, and assist with implementing approved updates to program policies and procedures.
- Task & Technical Coordination: Organize assigned tasks, track deadlines, manage competing priorities, and log, triage, and route technical support tickets using established severity and priority criteria.
EXPERTISE
- Volunteer Program Coordination: Demonstrated experience supporting or coordinating large-scale online volunteer networks and administrative workflows.
- Bilingual Communication: Native or professional-level fluency in both Spanish and English with strong written and verbal communication skills.
- Digital Tools & Platforms: Proficiency with online communication tools, email marketing software, AI tools, and messaging platforms (e.g., WhatsApp).
- Technical Support & Help Desk Practices: Familiarity with logging, triaging, and routing technical support tickets; experience with call center or help desk best practices is a plus.
- Visual Communication & Content Creation: Experience using graphic design software such as Canva, Adobe Express, or Adobe Creative Suite to create engaging volunteer communications.
KEY COMPETENCIES
- Relational & Community-Minded: Passionate about building and supporting a positive, collaborative, and encouraging volunteer community in a virtual setting.
- Effective Communication: Clear, articulate, and encouraging communication skills for providing routine volunteer guidance, explaining policies, and preparing group announcements.
- Organization & Detail-Oriented: Strong organizational and task coordination skills with proven attention to detail and the ability to track deadlines across multiple activities.
- Problem Solving & Triage: Ability to address routine operational issues using established procedures and escalate complex matters appropriately.
- Team Player & Collaborator: Ability to work collaboratively with team members, ministry stakeholders, volunteer leaders, and management.
QUALIFICATIONS
- Loves Jesus and expanding His Kingdom.
- Passion for ExploreGod's mission and a heart for digital ministry.
- High school diploma or equivalent required; Bachelor’s degree preferred.
- 2+ years of experience supporting or coordinating large-scale volunteer programs. Professional-level fluency in both Spanish and English (Required).
- Ability to meet regularly with the Spanish Discipleship Manager and broader department, both remotely and in-person as needed.
- Maintain a valid Driver’s License/passport.
Additional Requirements
- This position is fully remote.
- Only U.S.-based applicants will be considered.
- Applicants must be authorized to work in the U.S.
- Alignment with our Statement of Faith is required.
To Apply
If you are passionate about supporting volunteers, improving digital experiences, and contributing to a mission-driven organization, we encourage you to apply. Please submit your resume and a cover letter detailing your interest in joining ExploreGod and highlighting your relevant experience and skills.
