Solution Manager (m/f/d) Converged Security

Protect what matters. 

Primion Technology is a global solution provider and market leader in Converged Security Solutions and Workforce Management. For more than 30 years, we have supported around 5,000 satisfied customers worldwide who rely on our certified solutions every day. From consulting and planning to development, installation, maintenance, and support, a team of over 470 dedicated experts works passionately to meet the highest standards. 

At Primion, we safeguard environments where failure is not an option - from critical infrastructure, hospitals, and airports to major industrial facilities. As we evolve toward a solution-led portfolio powered by SAFe 6, we are expanding our Solution Management team. We are looking for a Solution Manager (m/f/d) who thinks in customer outcomes, enjoys bridging the gap between technical architecture and business value, and naturally embraces modern, AI-assisted tools to work smarter and faster. If you seek an agile environment where curiosity, rapid adaptation, and technological evolution are actively lived, you will thrive with us.

Join our team and apply today on a remote-first basis as our new Solution Manager (m/f/d) Converged Security!

Your Responsibilities

• Product Development & Agile Delivery

  • Define, refine and document product features and enablers with clear customer value propositions and acceptance criteria.

  • Support backlog refinement and prioritisation activities within an agile SAFe® environment.

  • Participate in PI Planning, System Demos and Inspect & Adapt workshops together with Solution Managers, Product Owners and development teams.

  • Monitor the success of released features using usage data, customer feedback and adoption metrics.

  • Review prototypes, proof-of-concepts and release candidates during the development process.

  • Contribute to business cases and Lean Portfolio Management epics.

• Customer & Market Discovery

  • Conduct customer interviews, discovery workshops and co-design sessions with customers, partners and system integrators.

  • Support pilot projects, including planning, testing, feedback collection and evaluation, as well as compliance with GDPR, NIS2 and relevant industry standards.

  • Participate in customer meetings and act as a technical product representative supporting Sales activities.

• Market & Solution Strategy

  • Monitor market developments, competitor activities and emerging technologies in physical security and access control.

  • Translate findings into compliance with GDPR, NIS2 and relevant industry standards

  • Contribute to market entry strategies, positioning and pricing discussions together with Product Management and Marketing.

• Communication & Collaboration

  • Create sales enablement materials such as presentations, demo scripts, product documentation and training content.

  • Develop articles, blog posts and thought leadership content for industry publications and company channels.

  • Collaborate closely with international colleagues across Product Management, R&D, Sales, Marketing and Support.

• AI-Driven Product Management

  • Use modern AI solutions to accelerate research, documentation, analysis and prototyping activities.

  • Apply AI-assisted tools responsibly while ensuring quality, validation and data protection compliance.

  • Explore innovative approaches to product discovery and product development.