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Senior Project Manager

Role overview

Summary

This role is for a Senior Project Manager at Syncron, responsible for overseeing the planning and execution of critical software development projects. You will lead cross-functional teams and ensure project delivery aligns with business objectives, while maintaining high quality and compliance standards.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.
  • 8+ years of experience in project management within the software development industry, with at least 4 years in a senior project management role, preferably in SaaS.
  • Strong technical background with hands-on experience in software development, architecture, and technologies.
  • Proven experience in managing complex, large-scale projects from inception to completion.
  • Proficiency with project management tools (e.g., Jira, Trello, Asana) and methodologies (e.g., Agile, Scrum).

Responsibilities

  • Develop and implement comprehensive project plans, encompassing scope, objectives, timeline, resource allocation, and risk management.
  • Lead and coordinate large, cross-functional teams to ensure projects are delivered on time, within scope, and within budget.
  • Provide advanced technical guidance and expertise to project teams, ensuring adherence to best practices in software development and architecture.
  • Communicate complex project status, risks, and issues effectively to stakeholders, including senior management, clients, and team members.

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Communication
  • Leadership
  • Problem Solving

About the company

Syncron logo

Syncron

  • Logistics & Supply Chain
  • SME
  • 501–1,000
Syncron accelerates leading manufacturers and distributors to capitalize on the world’s new service economy. We enable the optimization of service quality and delivery, yielding increased customer loyalty while helping our customers transition successfully to future service-driven business models. With more than $3 billion in annual value creation across OEMs and distributors in automotive, construction, mining, agriculture and industrial equipment, medical device, consumer durables, high tech, aerospace and other industries, Syncron connects and synchronizes every aspect of aftermarket service. With our industry-leading investments in AI and ML, Syncron offers the first innovative, customer-endorsed, and complete end-to-end intelligent Service Lifecycle Management (SLM) solution portfolio. Syncron’s offer encompasses leadership solutions including: service parts planning, parts and contract price optimization, warranty and supplier recovery management, field/depot service management and service technician enablement. Delivered on the Syncron Connected Service Experience (CSX) platform, our solutions offer our customers competitive differentiation through exceptional aftermarket service experiences, while simultaneously driving significant revenue and profit improvements into a manufacturer or distributor’s business. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent SLM SaaS solutions.

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Job description

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

  • Supply Chain optimization,

  • Pricing strategy,

  • Warranty

  • Service Contracts

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

We are seeking a highly skilled and experienced Senior Project Manager to oversee the planning, execution, and successful delivery of our most critical software development projects. The ideal candidate will have an extensive technical background in software development, exceptional leadership abilities, and a proven track record in managing large-scale SaaS projects.

What would you do?

Strategic Project Management:

  • Develop and implement comprehensive project plans, encompassing scope, objectives, timeline, resource allocation, and risk management.

  • Lead and coordinate large, cross-functional teams to ensure projects are delivered on time, within scope, and within budget.

Technical Leadership:

  • Provide advanced technical guidance and expertise to project teams, ensuring adherence to best practices in software development and architecture.

  • Collaborate closely with engineering, product, and design teams to define technical requirements and ensure alignment with business objectives.

Stakeholder Management:

  • Communicate complex project status, risks, and issues effectively to stakeholders, including senior management, clients, and team members.

  • Manage stakeholder expectations, fostering strong relationships and ensuring high levels of satisfaction throughout the project lifecycle.

Quality Assurance and Compliance:

  • Ensure all deliverables meet the highest quality standards and comply with industry best practices and regulatory requirements.

  • Oversee rigorous testing and validation processes to ensure software solutions are reliable, scalable, and secure.

Process Improvement and Innovation:

  • Identify opportunities for process improvements and implement best practices in project management and software development.

  • Stay current with industry trends, emerging technologies, and best practices, continually enhancing the efficiency and effectiveness of project management processes.

Who you are? / What we expect:

  • Bachelor’s degree in Computer Science, Engineering, or a related field; Master’s degree preferred.

  • 8+ years of experience in project management within the software development industry, with at least 4 years in a senior project management role, preferably in SaaS.

  • Strong technical background with hands-on experience in software development, architecture, and technologies.

  • Proven experience in managing complex, large-scale projects from inception to completion.

  • Exceptional leadership, communication, and interpersonal skills.

  • Strong problem-solving abilities and a detail-oriented mindset.

  • Proficiency with project management tools (e.g., Jira, Trello, Asana) and methodologies (e.g., Agile, Scrum).

The icing on the cake:

  • PMP, PRINCE2, or similar project management certification is a plus.

  • Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and DevOps practices is highly desirable.

We offer:

  • Impactful Work, Global Reach – Be part of a purpose-driven company helping global manufacturers transform their aftermarket business, all while working remotely across North America.

  • Career Growth & Learning – We invest in our people with ongoing development, mentorship, and opportunities to grow across functions and regions.

  • Competitive Pay & Benefits – Enjoy a strong compensation package, bonus potential, comprehensive health coverage (401K), and generous time off to support your life outside of work.

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

#LI-SYNCRON
#LI-Remote
#LI-Hybrid

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