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Senior Data Engineer

Role overview

Summary

This role is for a Data Engineer at Foundever, focused on developing and optimising the data platform. You will support data migration and consolidation efforts, ensuring data reliability and security for analytics and reporting across the organisation.

Qualifications

  • Minimum 5 years’ experience as a Data Engineer, ideally in cloud-based environments such as Databricks, AWS, or Azure.
  • Strong experience designing and building ETL pipelines for large, complex datasets.
  • Solid understanding of data lake and data warehouse architectures and data modelling techniques.
  • Advanced SQL skills and experience working with large-scale datasets.
  • Advanced knowledge of python programming language.

Responsibilities

  • Lead the migration of data from existing host systems into a modern Data Lake and Data Warehouse architecture on Databricks/Azure.
  • Design, build, and optimise scalable, efficient data pipelines and workflows to support operational and business reporting.
  • Develop, maintain, and optimise Databricks workflows, ensuring reliable, timely, and high-performance data delivery.
  • Ensure high standards of data quality, accuracy, and consistency throughout the data lifecycle.

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration

About the company

Foundever logo

Foundever

  • Outsourcing & BPO
  • Large
  • 10,001+
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com

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Job description

 

Data Engineer / Senior Data Engineer 

Who are we? 

Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed. 

With 170,000 people working across the globe, Foundever™ securely connects brands with their customers 9 million times a day in 60+ languages. Our global footprint makes us one of the few true global players in the BPO industry. 

The Opportunity: 

We are seeking a skilled and motivated Data Engineer / Senior Data Engineer to support the development, optimisation, and ongoing evolution of Foundever’s data platform. This role will play a critical part in building and maintaining a scalable Data Lake and Data Warehouse architecture on Databricks, enabling high-quality operational and business reporting across the organisation. 

Working closely with global stakeholders, the Data Engineer will lead data migration and consolidation efforts from existing host systems, ensuring data is reliable, secure, and fit for analytics and reporting use cases. 

This is a hands-on role suited to someone who enjoys building robust data pipelines, solving complex data challenges, and working collaboratively across technical and business teams. 

Key Responsibilities: 

Data Architecture & Engineering 

  • Lead the migration of data from existing host systems into a modern Data Lake and Data Warehouse architecture on Databricks/Azure. 

  • Design, build, and optimise scalable, efficient data pipelines and workflows to support operational and business reporting. 

  • Consolidate data from multiple internal and external sources into a unified, trusted data repository. 

Databricks Development 

  • Develop, maintain, and optimise Databricks workflows, ensuring reliable, timely, and high-performance data delivery. 

  • Implement best practices in data engineering, including performance optimisation, monitoring, and cost efficiency. 

Data Modelling & Reporting Enablement 

  • Design and implement robust data models to support downstream analytics, BI tools, and reporting requirements. 

  • Support the migration of existing reporting infrastructure from on prem to Azure, ensuring continuity and data integrity. 

  • Support the BI report setup using tableau or powerbi 

Data Quality, Governance & Security 

  • Ensure high standards of data quality, accuracy, and consistency throughout the data lifecycle. 

  • Proactively identify and resolve data quality issues. 

  • Ensure all solutions adhere to data governance, security, and privacy best practices. 

Collaboration & Stakeholder Engagement 

  • Work closely with cross-functional teams including data scientists, analytics teams, IT, and business stakeholders. 

  • Partner with US and UK-based client teams to deliver data solutions aligned to business and reporting needs. 

Documentation & Delivery 

  • Create and maintain clear, comprehensive technical documentation covering pipelines, workflows, and data models. 

  • Contribute to agile delivery processes, including version control, code reviews, and continuous improvement initiatives. 

Your profile & experience: 

  • Minimum 5 years’ experience as a Data Engineer, ideally in cloud-based environments such as Databricks, AWS, or Azure. 

  • Strong experience designing and building ETL pipelines for large, complex datasets. 

  • Solid understanding of data lake and data warehouse architectures and data modelling techniques. 

  • Advanced SQL skills and experience working with large-scale datasets. 

  • Advanced knowledge of python programming language 

  • Experience integrating data from multiple systems and sources to create a unified data model. 

  • Experience working with BI and reporting tools such as  Tableau, or Power BI. 

  • Experience working in agile development environments and using version control tools (e.g. Git). 

  • Strong communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders. 

  • Desirable: Experience designing and automating ETL workflows, including the use of tools such as Alteryx. 

 

If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you. 

[ever] creative. [ever] committed. [ever] connected.

#LI-NV1 

 

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