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Scrum Master

Role overview

Summary

This role is for a Scrum Master at Crum & Forster, focused on guiding cross-functional Agile teams to deliver technology and business solutions. You will facilitate Agile practices, manage team dynamics, and ensure alignment with strategic priorities, contributing to the success of the Surplus & Specialty Lines Division.

Qualifications

  • 4-6+ years of hands-on Scrum Master experience in an Agile delivery environment.
  • Bachelor's degree, or working equivalent
  • Experience working with insurance or financial services
  • Strong facilitation, communication, and leadership skills
  • Scrum Master Certification

Responsibilities

  • Lead Agile execution using Scrum principles, ensuring effective ceremonies and continuous delivery improvement
  • Support multiple Scrum teams simultaneously on Agile best practices
  • Drive project delivery through effective planning, resource coordination and execution within scope and timelines
  • Identify and resolve team conflicts, impediments that block team progress and risks

Key facts

Hard skills

Other skills

  • Leadership
  • Communication
  • Teamwork
  • Problem Solving

About the company

Crum & Forster logo

Crum & Forster

  • Insurance
  • Large
  • 1,001–5,000
Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. We protect businesses and organizations from the unpredictable nature of risk, giving them the confidence to take on new challenges and flourish in today’s increasingly complex and uncertain world. C&F is client-focused, creative, and flexible in delivering customized products and services. Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. Approaching $4 billion in written premium as of 2021, C&F enjoys a financial strength rating of “A” (Excellent) by A.M. Best. C&F is proud of its superior customer service platform and its claims and risk engineering services are recognized as among the best in the industry. Our most valuable asset is our people – 2500+ employees, and growing, in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning workplace and wellness awards. C&F is part of Fairfax Financial Holdings, a global organization with $23.8 billion in revenue as of 2021. For more information about Crum & Forster, please visit our website: www.cfins.com. Affiliated Companies: Seneca Insurance Company The Redwoods Group Travel Insured International Crum & Forster Pet Insurance Group

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Job description

Crum & Forster Company Overview:

Crum & Forster (C&F) provides market leading property & casualty, accident & health, specialty and standard commercial lines insurance solutions. A true underwriting company, we have a 200-year history of helping our customers manage risk with laser-focused expertise, integrity and discipline. Our people are empowered to make decisions and problem-solve with you smartly and swiftly. Our annual gross written premium is 6.2 billion. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best.

Our most valuable asset is our people. We have 3000 employees, and locations throughout the United States and India. With our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others.

C&F is part of Fairfax Financial Holdings. For more information about C&F, please visit our website: www.cfins.com

Our Surplus & Specialty Lines (S&S) Division develops customized coverage solutions for complex exposures, difficult-to-insure risks and niche segments of the market. S&S has over 850 employees (including more than 250 based in India), 10+ locations in the United States and 2 locations in India. Our product reach includes Sharing Economy, Environmental, Energy, Transportation, Construction, Excess & Umbrella, Primary Special Risk, Security, and other industry segments. S&S is the second largest division within C&F at over $1.5 billion in annual gross written premium.

Job Description:

We are seeking an experienced Scrum Master to guide cross-functional Agile teams in delivering high-quality technology and business solutions. You will serve as a servant-leader, coach, and facilitator — keeping teams aligned, unblocked, and continuously improving across multiple concurrent deliveries.

What you will do:

  • Lead Agile execution using Scrum principles, ensuring effective ceremonies and continuous delivery improvement
  • Support multiple Scrum teams simultaneously on Agile best practices
  • Drive project delivery through effective planning, resource coordination and execution within scope and timelines
  • Identify and resolve team conflicts, impediments that block team progress and risks
  • Track and communicate sprint metrics, velocity, and delivery status to stakeholders
  • Foster a culture of accountability, feedback, collaboration, innovation, and continuous improvement
  • Partner with Product Owners and business leaders to align sprint goals with strategic priorities
  • Manage cross-team dependencies, risks, and coordination in a scaled Agile environment
  • Promote safe, engaged and high performing team environments

What you will bring to C&F:

  • 4-6+ years of hands-on Scrum Master experience in an Agile delivery environment
  • Bachelor's degree, or working equivelent
  • Experience working with insurance or financial services is required
  • Proven ability to manage multiple Scrum teams concurrently
  • Strong facilitation, communication, and leadership skills
  • Scrum Master Certification
  • Proficiency in Agile tools such as Jira, Confluence
  • SAFe certification (SAFe SM or SAFe Agilist)

#LI-MS

#LI-REMOTE

What C&F will bring to you:
  • Competitive compensation package
  • Generous 401K employer match
  • Employee Stock Purchase plan with employer matching
  • Generous Paid Time Off
  • Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
  • A core C&F tenet is supporting your career development, so we provide a wealth of ways for you to keep learning, which may include tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
  • A dynamic, ambitious, fun and exciting work environment
  • We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community

At C&F you will BELONG

If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. Belonging at C&F, is a mindset. It’s about fostering a culture of inclusion and connection, where everyone feels valued, heard, and empowered to thrive and where our social impact efforts help strengthen the communities where we live and work.

For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/  for more information.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $91,400 to a maximum of $121,800. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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