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Delivery Lead

Role overview

Summary

The Delivery Lead is responsible for managing a value stream that includes offshore development pods. This role focuses on delivering projects using AI-native methodologies while ensuring effective planning, tracking, and continuous improvement of processes.

Qualifications

  • Experience leading delivery of multi-team software programs with external vendors in a client-facing role.
  • Track record of delivering to a plan and to commercial commitments.
  • Hands-on with AI coding tools and experience of AI-native ways of working.
  • Comfortable with data: delivery, cost, and productivity metrics.
  • Strong communication with senior client stakeholders.

Responsibilities

  • Estimate each approved project with the POs, lead developer, and architects.
  • Turn the estimate into a plan including milestones, sprints, and staffing.
  • Map dependencies across teams, value streams, and vendors with ownership and deadlines.
  • Track progress, report metrics, and execute against the plan.

Key facts

Hard skills

Other skills

  • Communication

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

The Delivery Lead is responsible for one value stream, which may consist of 1-3 offshore development pods. The team delivers the AI-native way: spec-driven, gated, with the AI factory. Keeping it that way is part of the job. Req.#1123830910 Responsibilities Estimate each approved project together with the POs, the lead developer and the architects Turn the estimate into a plan: milestones, sprints, pod capacity and staffing against the backlog having in mind capacity measured in AI Complexity Points Map the dependencies up front, across teams, across value streams and across vendors (including other vendors), with an owner and a date on each Execute against the plan. Track progress and throughput, and re-plan when scope, capacity or a dependency moves Raise risks and slippage early, with the cause and the decision needed Report throughput in complexity points, cycle time, defect escape and rework rate on the account cadence Own the stream's part of the complexity-point baseline, and move pods from T&M to committed output Move each pod through the AI factory ramp when the team is new Track AI adoption and productivity per pod and per person Track AI cost per pod, per person and per ticket, next to the cost of the pod itself Run a continuous improvement program for the stream. Find where work is slow or expensive: rework, review queues, waiting on dependencies, model and prompt choices, runs that cost more than the ticket is worth Set targets for cost per complexity point and cost per unit of work, and bring them down over time Pass the factory improvements on to the pods and measure the effect Keep the savings visible and tie them to EPAM margin on the output-based model Requirements Experience leading delivery of multi-team software programs with external vendors, in a client-facing role Track record of delivering to a plan and to commercial commitments Hands-on with AI coding tools, with first-hand experience of AI-native ways of working in a team Comfortable with data: delivery, cost and productivity metrics Strong communication with senior client stakeholders, and the judgment to escalate early Insurance or financial services background is a plus

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