Director of Channel Programs

Position Title: Director of Channel Programs

Department: AVANT Channel Sales Team

Reporting To: Vice President of Programs

Location: Chicago, Dallas or Remote

AVANT is a platform for IT decision-making and the nation’s premier distributor for next-generation technologies. AVANT provides unique value to its extensive network of Trusted Advisors with original research, channel sales assistance, training, and tools to guide decision-making around IT services that promote business growth. From complex cloud designs to global wide-area network deployments to the latest in security services, AVANT sets the industry standard in enabling its partners and clients to make intelligent, data-driven decisions about services, technology and cost-effective communications.

Employees located in the Greater Chicagoland Area or Dallas/Frisco area are currently expected to work from the office 1 day per week; however, this is subject to change.

Purpose of the Position:

This position is responsible for defining, coordinating, and driving existing and new channel sales programs focused on recruiting, activating, enabling, and growing Trusted Advisors (TAs). In addition, this role will oversee the coordination, performance, and communication of sales and vendor programs, including rebates, sales contests, Pathfinder Engage, and sales playbook initiatives, in partnership with the teams responsible for operational delivery.

More specific

• Recruiting, Onboarding, Activation – collaborate with sales, marketing and other key functional teams execute on process, assets and reporting. 
• Furthermore provide feedback to sales team of updates and performance
• Sales Campaigns – define campaign objectives, target audiences, and program requirements; coordinate rollout and communicate progress in partnership with Marketing, RevOps, and Sales leadership.
• Vendor Rebates – document and track rebates, updates sales and finance on rebates, build and track internal sales contests, track missing rebates
• Pathfinder Engage – package design + pricing, features, goals and tracking
• Channel Manager SPIFFs (incentives) – negotiate spiffs with vendors, document, save to sales hub and communicate to sales team
• Build sales playbooks for Channel Managers, VP’s, campaigns
• Sales Incentives – Coordinate vendor-facing Channel Manager incentives and partner with RevOps on program definition, with RevOps owning operational design, execution, and reporting.
• Other key roles include picking Special Forces and other key event vendor winners, build decks for sales + vendor, build decks for Trusted Advisor + Vendor Advisory Boards and also board meetings

The Director will be responsible for coordinating program development, monitoring performance, and communicating progress and outcomes. The Director must have the ability to work both independently and collaboratively on a variety of projects, from conception to completion. She/He will work closely with cross-functional teams and require strong matrix leadership and communication skills to ensure collaboration and program adoption across all business units. (Channel Team, Engineering, Operations, Marketing)

All programs and processes are expected to be thorough and well documented for the consumption of internal stake holders as well as our partner community.

Essential Functions:

• Execute on recruiting and onboarding plan for new Trusted Advisors
• Execute on special projects and provides support on key initiatives, or objectives we develop in concert and ensure completion in a timely manner.
• Define program performance measures in partnership with RevOps, leveraging established reporting capabilities to monitor results and provide regular updates.
• Assist in garnering reporting and developing power point content for Sales Leaders in order to measure program performance, attribution, and vulnerabilities for leadership level reviews.
• Build, foster and maintain key partnerships with AVANT’s strategic partners and internal stakeholders.
• Actively engages with others to continuously strive to update/improve processes, create efficiencies, reduce VP’s and streamline operations and company policies and standards
• Establish a regular cadence of communication with both internal and external stakeholders including quarterly business reviews
• Act as a liaison between internal stakeholders to ensure best-in-class partner experience and results.
• Identify cross-functional opportunities requiring coordination, establish program objectives and accountability, and partner with RevOps, Technology, and other appropriate teams to align on project management and implementation.

• 8+ years relevant work experience in technology industry (SaaS, Managed Services, Telecommunications)
• 8+ years channel experience is preferred
• Bachelor's Degree or higher
• Ability to think strategically about organizational change and system integration
• Outstanding written and verbal communication skills; must be comfortable speaking in large groups and in front of executives
• Excellent project management and multitasking skills
• Tech-savvy with an ability to communicate effectively with both internal and external audience
• High-energy w/relentless pursuit of excellence
• Must excel in a small team environment and work cross-functionally
• Ability to quickly build credibility and trust relationship
• Quick learning abilities with a passion for digital transformation/technology

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Commuter Benefits
• 401K Match
• Unlimited PTO
• Generous Parental Leave

The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.