Companies

About Us

Soporte Técnico / Support Engineer (Help Desk L1-L2) Bolivia

• Today

GSB Solutions

Role overview

Summary

This role is for a Support Engineer focused on providing technical assistance to users. You will be part of a team that addresses hardware and software issues, ensuring effective service delivery and user satisfaction.

Qualifications

Minimum 18 months of experience in technical support, Service Desk or Help Desk.
Knowledge of Windows operating systems
Experience with Microsoft 365
Conversational and intermediate-advanced English level
Skills in remote access tools

Responsibilities

Provide support to end users
Diagnose and resolve hardware and software issues
Manage tickets and incidents
Assist with network connectivity and VPN issues

Key facts

Remote from: Bolivia, South America, Latin America
Full time
Application Support Engineer
Spanish

Hard skills

Other skills

Microsoft Windows
Communication
Proactivity
Problem Solving

About the company

GSB Solutions

IT Services & Consulting
SME
201–500

We provide you with the perfect partnership between human capital and technology, becoming an extension of your business that can work inside and outside of it, with the purpose of giving you quality and efficiency through the most recognized standards in the market. Currently we have presence throughout America, providing services focused on Technology and Telecommunications, always combined with human vision and the professionalism that characterizes us.

See all jobs

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Mínimo 18 meses de experiencia en soporte técnico, Service Desk o Help Desk.

✅ Conocimientos en:

Soporte a usuarios finales
Sistemas operativos Windows
Microsoft 365
Instalación y configuración de software
Diagnóstico y solución de problemas de hardware y software
Conectividad de red y VPN
Herramientas de acceso remoto
Gestión de tickets e incidencias

✅ Nivel de inglés conversacional e intermedio-avanzado (indispensable).

✅ Persona:

Comprometida y responsable
Orientada al servicio al cliente
Proactiva y organizada
Con capacidad para trabajar de forma autónoma
Enfocada en la resolución de problemas

Related jobs

Soporte Técnico / Support Engineer (Help Desk L1-L2)

GSB Solutions · 1 day ago

Remote from South America, Latin America, Bolivia · Full time

Support Engineer

thinkbridge · 29 days ago

Remote from Anywhere · Full time

Support Engineer

EULER · 30+ days ago

Remote from Anywhere · Full time

Support Engineer II

Minuteman Security & Life Safety · Today

Remote from United States · Full time

Applications Engineer II

Repligen Corporation · 1 day ago

Remote from United States, Massachusetts (USA) · Full time

See all Application Support Engineer jobs