Account Support Coordinator

Together we change lives. 

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.   

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Our Account Support Coordinator is responsible for:

Providing comprehensive administrative support to one of our clients, a global leader in biotechnology. This role involves managing work orders, coordinating communication and operations between internal managers and external suppliers, creating and onboarding new starters within client systems, and maintaining essential administrative trackers. The Coordinator also oversees timesheet processing, rate changes, and electronic contract management through the VMS tool, ensuring all records are accurate and timely. As a central point of contact, the position plays a key role in ensuring a smooth onboarding process and supporting the ongoing needs of our client by delivering reliable and efficient administrative support.

Your core tasks include:

• Work order management including chasing end dates from managers
• Creating new starters for the client in systems
• Maintaining and updating trackers; managing timesheets
• Processing rate changes
• Handling electronic contracts in the VMS tool
• Responding to ad hoc queries and administrative requests
• Communicating with managers and suppliers via email and Teams

Essential Skills, Knowledge & Experiences:

• Strong communication skills both verbally and written
• Strong administrative and organizational skills
• Proficiency with Microsoft Office (Outlook, MS Word, and Excel)
• Customer service experience is preferred
• VMS experience is desirable but not required
• Confidence in presenting to teams and stakeholders
• Inquiry management (IM) system experience is desirable but not required

This is a remote role based in Hungary.

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

Total compensation package including benefits as applicable to the position – understanding that each person has unique professional and personal needs focused on your total well-being.

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity.