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Presales Architect

Role overview

Summary

This role is for a Presales Architect at Zenzero, focused on helping customers solve complex business and technology challenges. You will work closely with Account Managers and delivery teams to create tailored technology solutions and ensure a smooth transition from sales to implementation.

Qualifications

  • Experience in a Presales Architect, Solution Architect, or similar technical consulting role within an IT MSP or related environment.
  • Strong understanding of modern IT infrastructure, cloud, security, and workplace technologies.
  • Expertise across Microsoft 365, Azure, and Modern Workplace solutions.
  • Excellent communication, presentation, and stakeholder management skills.
  • Ability to manage multiple concurrent presales opportunities while maintaining quality and accuracy.

Responsibilities

  • Act as the primary technical point of contact for presales engagements, supporting customers and internal stakeholders with expert guidance.
  • Partner with Account Managers to understand client requirements and develop tailored technology solutions.
  • Design and present solution architectures, technical proposals, and delivery estimates that align with customer objectives.
  • Produce clear, high-quality technical documentation, including solution overviews, implementation plans, and design diagrams.

Key facts

Hard skills

Other skills

  • Communication
  • Presentations
  • Problem Solving
  • Time Management

About the company

QuoStar logo

QuoStar

  • IT Services & Consulting
  • 11–50
QuoStar is your full-service IT provider. We have been helping mid-market and growth businesses to achieve ambitious goals since 2005 through specialist IT support, consultancy and security services. Our team of IT industry experts help businesses become more effective, productive and secure by using proven processes and appropriate technologies. We endeavour to be your trusted partner, working with you to deliver your operational and strategic objectives. In short, we help our clients to: 🔸 Deliver IT projects and services more effectively and efficiently 🔸 Reduce CapEx and Opex over traditional methods 🔸 Use IT systems to gain a competitive edge 🔸 Enter new markets with ease 🔸 Reduce and mitigate risk 🔸 Make more effective business decisions The expertise and dedication of our people, coupled with our track record of delivering exceptional results with proven ROI, has allowed us to build a reputation as a trusted IT partner. Our technical and strategic consultants possess a raft of technical and academic qualifications to back up their experience. Our service delivery is also industry-leading, demonstrated by our 98.8% CSAT score and client retention rate. Whether you are looking to get increased value from your IT budget, are seeking IT solutions which will help to increase customer engagement and satisfaction, need access to data which will enable you to make better business decisions, or need infrastructure which will increase productivity and efficiency levels, we can help. 

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Job description

About Zenzero 
Zenzero is one of the UK's fastest-growing technology companies. Named a Top 8 Technology Company at the British Business Awards 2026, recognised by Deloitte as a Best Managed Company, and featured in the Sunday Times Hundred (an annual ranking of the UK's fastest-growing private companies) in both 2025 and 2026, we hold Microsoft Solutions Partner status across all six designations, putting us in the top tier of UK Microsoft partners. The accolades reflect something real: a business that is scaling fast, executing well, and building something that lasts. 
 
We're on a mission to make technology genuinely work for mid-market businesses, covering managed IT, cyber security, cloud, and AI solutions that actually move the needle. The demand is growing, and so are we. 
 
We're also a certified B Corp and Scale Up Award winner. That combination matters to us: high growth and high standards aren't in conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. 
 
About the Role 
We are looking for a technically proficient and commercially aware Presales Architect to join our growing Presales team. This role is central to helping customers solve complex business and technology challenges through well-designed, practical solutions. 
 
Working closely with Account Managers, the Head of Presales, and delivery teams, you will act as a trusted technical advisor throughout the sales cycle. You will shape solution designs, create compelling technical proposals, and provide accurate delivery estimates that enable customers to make informed decisions. 
 
Success in this role means becoming a trusted technical point of contact for key customers, consistently producing high-quality solution designs, and helping to standardise and improve our presales capability as Zenzero continues to grow. Essential 
• Experience in a Presales Architect, Solution Architect, or similar technical consulting role within an IT MSP or related environment. 
• Strong understanding of modern IT infrastructure, cloud, security, and workplace technologies. 
• Expertise across Microsoft 365, Azure, and Modern Workplace solutions. 
• Excellent communication, presentation, and stakeholder management skills. 
• Ability to manage multiple concurrent presales opportunities while maintaining quality and accuracy. 
• Strong documentation and solution design capabilities. 
 
Desirable 
• Experience designing and estimating Microsoft Purview-based solutions. 
• Experience designing networking solutions including LAN, WAN, SD-WAN, ZTNA, and SASE. 
• Microsoft certifications such as MS-100, AZ-104, AZ-140, or equivalent. 
• Fortinet certifications. 
• Familiarity with ITIL, project management methodologies, PSA tools, RMM platforms, and standardised solution frameworks. Responsibilities 
• Act as the primary technical point of contact for presales engagements, supporting customers and internal stakeholders with expert guidance. 
• Partner with Account Managers to understand client requirements and develop tailored technology solutions. 
• Design and present solution architectures, technical proposals, and delivery estimates that align with customer objectives. 
• Produce clear, high-quality technical documentation, including solution overviews, implementation plans, and design diagrams. 
• Ensure all proposed solutions align with best practices, security standards, and customer requirements. 
• Work with the Head of Presales to develop and maintain standardised solution libraries, templates, and frameworks. 
• Collaborate closely with delivery teams to ensure a smooth transition from sales to implementation. 
• Provide technical enablement and knowledge sharing to sales and account management teams. Benefits 
• Private health insurance 
• Generous holiday allowance + a day off on your birthday 
• Flexible working patterns 
• Enhanced pension contributions 
• Regular social events across all our offices

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