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AI Phone - AI Systems / Agent Architect

Role overview

Qualifications

  • Strong backend and distributed systems engineering experience
  • Experience building production AI agent systems or complex orchestration systems
  • Strong understanding of LLMs, tool calling, structured outputs and agent execution
  • Experience with stateful workflows and multi-step task execution

Responsibilities

  • Define the overall AI architecture for the phone
  • Design how AI agents interact with the OS and applications
  • Define agent runtime and orchestration architecture
  • Design context and memory systems that allow AI to understand user activities, preferences and ongoing tasks

Key facts

Hard skills

About the company

Bjak logo

Bjak

  • Insurance
  • Scaleup
  • 51–200
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

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Job description

About

We are reimagining the phone. AI phones need to be proactive, intuitive, intelligent and low cost. This is a mission critical for rest of the world to adopt intelligence.

There are over 5 billion people using everyday applications such as email, messaging, notes, tasks, and calendars, yet most are not AI-native. Our mission is to build proactive applications and devices that bring intelligence into daily conversations, coordination and workflows, with minimal prompting.

Focus: Agent runtime, context, memory, orchestration and overall AI system architecture.

Responsibilities

  • Define the overall AI architecture for the phone.

  • Design how AI agents interact with the OS and applications.

  • Define agent runtime and orchestration architecture.

  • Design context and memory systems that allow AI to understand user activities, preferences and ongoing tasks.

  • Define how agents execute multi-step workflows across different applications.

  • Design long-running task execution, state management and recovery mechanisms.

  • Define model routing between on-device and cloud models.

  • Evaluate the feasibility of running different AI capabilities locally versus remotely.

  • Work with Android engineers to define the interfaces required for system-level AI execution.

  • Establish reliability, observability and evaluation standards.

Requirements

  • Strong backend and distributed systems engineering experience.

  • Experience building production AI agent systems or complex orchestration systems.

  • Strong understanding of LLMs, tool calling, structured outputs and agent execution.

  • Experience with stateful workflows and multi-step task execution.

  • Experience with context engineering, retrieval and memory systems.

  • Strong system design and architecture skills.

  • Ability to work across backend, AI and platform engineering.

Nice to have

  • Experience building AI assistants or agent platforms.

  • Experience with long-running autonomous workflows.

  • Experience with model routing and inference optimization.

  • Experience with on-device AI or hybrid local/cloud architectures.

  • Experience with permission-aware tool execution and agent security.

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