Data and Reporting Analyst (Remote)

Job Title: Data and Reporting Analyst (Remote)

Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders’ employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.

Summary

The Data and Reporting Analyst is a full-time employee of Zeiders responsible for collecting, analyzing, and reporting data to support organizational decision-making and strategic initiatives. This role plays a key part in transforming raw data into actionable insights by developing dashboards, generating recurring and ad hoc reports, and ensuring data accuracy and integrity. The analyst collaborates closely with cross-functional teams to understand business needs, identify key performance indicators (KPIs), and deliver clear, concise, and visually compelling reports that drive informed decisions.

Operating in a fully remote environment, the ideal candidate will demonstrate strong analytical thinking, proficiency with data visualization tools including Power BI, and experience working with large datasets using databases (SQL, Dataverse), data marts, and Excel, in addition to other data and analytics platforms.

The analyst must be self-motivated, detail-oriented, and capable of managing multiple priorities in a fast-paced, virtual team setting.

The Remote Data and Reporting Analyst supports federal government contracts by delivering accurate, timely, and actionable data analysis and reporting. This role is essential in ensuring compliance with contract requirements, supporting performance monitoring, and enabling data-driven decision-making for both internal stakeholders and government clients.

The successful individual will coordinate with various corporate partners and government customers to meet program objectives through reporting functions. In addition, the analyst will provide outcome-based metrics to showcase the success of the program.

Essential Duties and Responsibilities

• Collect, clean, consolidate and analyze large datasets from multiple internal and external sources.
• Perform database inquiries, compile and analyze data, identify trends, and furnish statistical analyses and reports on service delivery.
• Present findings in clear, concise formats tailored to different audiences.
• Create and maintain dashboards, reports and visualizations using tools like Power BI, Tableau, or Excel, or Word to support decision-making.
• Automate reporting process to improve efficiency and accuracy.
• Perform ad hoc analyses to answer business questions and support leadership requests.
• Establish procedures to ensure the accurate and efficient collection and entry of data into reporting system.
• Create and maintain documentation for data definitions, including a dictionary, reports, and analysis processes.
• Stay current with emerging data technologies and best practices.
• Recommend improvements to existing processes based on data insights and collaborating with teams to improve system performance. 
• Monitor key performance indicators (KPIs) and business metrics
• Other duties as assigned

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Travel Requirements

• This job has no travel requirements.

Required Qualifications

• U.S. Citizenship is required for this position.
• Must pass a pre-employment background check and be able to obtain and maintain a government clearance.
• Bachelor's degree in quantitative analysis, information technology, or a related field PLUS Two years’ experience in providing qualitative or quantitative data compilation, analysis, and reporting, and database management. An equivalent combination of education and experience will be considered.
• Complex Database management experience and manipulation using tools such as SQL, Python or Excel or other data marts to meet user needs
• Professional experience using visualization tools
• Experience working with cloud data platforms (e.g., AWS, Azure, or Google Cloud).
• Strong mathematical skills, data modeling, and proven successful experience to analyze, model, and interpret data.
• Proven experience managing multiple priorities.
• Strong effective communication skills both verbally and in writing.
• Experience using strong interpersonal skills such as collaboration and coordination with various levels of stakeholders.
• Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and present information.

Preferred Qualifications:

• Knowledge and/or familiarity with the military lifestyle
• Prior experience working with the Fleet and Family Support Programs.
• Familiarity with data warehousing and ETL processes.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Technological Proficiency: Ability to use various technological tools to effectively communicate with stakeholders and to provide virtual service delivery; Experience with collaboration platforms, project management tools, and video conferencing software; Able to perform basic troubleshooting steps; Willingness to learn new forms of digital tools to perform job duties.
• Time Management: Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision.
• Self-Motivation: Must be able to stay focused and productive without constant oversight or the traditional office structure; Can set goals and working independently.
• Organizational Skills: Must be able to keep track of tasks, documents, and deadlines with digital and physical organization tools and techniques.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Resilience: Able to manage stress, maintain motivation and stay connected with colleagues.
• Soft Skills: Critical thinking, communication (for presenting technical findings to non-technical stakeholders), and problem-solving. 

Physical Demands: Uses a personal computer, telephones, other office equipment.

Work Environment:   As this is a telework position, employee must provide a dedicated professional workspace that provides a secure, private environment suitable for telework. This includes meeting all job expectations to include completing projects and daily work, attending meetings on video, and having no distractors or personal responsibilities during normal working hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Compensation is based on geographic location and experience. Wages are available upon request.