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Employee Relations Specialist (Philippines)

Role overview

Qualifications

  • 3-5 years of HR experience with a strong focus on employee relations and disciplinary management
  • Solid working knowledge of the Philippine Labor Code, DOLE regulations, and due process requirements
  • Proven experience drafting NTEs, hearing minutes, and Notices of Decision
  • Bachelor’s degree in Psychology, HR Management, Business, or a related field

Responsibilities

  • Investigate employee complaints, incidents, and policy violations
  • Draft and issue Notices to Explain (NTE), conduct administrative hearings, and prepare Notices of Decision
  • Implement, communicate, and enforce company policies and the code of conduct
  • Advise managers on disciplinary actions, performance concerns, and proper documentation

Key facts

  • Remote from: Philippines, Asia, APAC
  • Full time
  • Mid-level (2-5 years)
  • Employee Relations Specialist
  • $14K – $18K / year
  • English

Hard skills

Other skills

  • Communication
  • Client Confidentiality
  • Problem Solving

About the company

Cloud Accountant Staffing logo

Cloud Accountant Staffing

  • Staffing & Recruiting
  • 201–500
Cloud Accountant Staffing is an outsourcing business dedicated to providing accounting firms with high-quality offshore talent. The company specializes in connecting firms with pre-vetted accountants, bookkeepers, tax professionals, auditors, and virtual assistants from regions like the Philippines, Latin America, and South Africa. By streamlining the hiring process, Cloud Accountant Staffing enables firms to hire skilled professionals quickly and cost-effectively, achieving up to 50% savings on staffing expenses while ensuring compliance and cultural alignment.

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Job description

Employee Relations Specialist (Philippines)
Compensation: $1,200-$1,500
Shift: 9 AM - 5 PM EST

Role summary
We’re looking for an Employee Relations Specialist to manage disciplinary cases, enforce company policies, and keep our employee relations practices compliant with Philippine labor law.

Key responsibilities

  • Investigate employee complaints, incidents, and policy violations

  • Draft and issue Notices to Explain (NTE), conduct administrative hearings, and prepare Notices of Decision following the twin-notice rule and due process

  • Implement, communicate, and enforce company policies and the code of conduct

  • Review and update the employee handbook and HR policies in line with the Labor Code and DOLE issuances

  • Advise managers on disciplinary actions, performance concerns, and proper documentation

  • Maintain complete and confidential case records

  • Support SEnA/NLRC matters and coordinate with legal counsel when needed

  • Assist with offboarding and clearance for separations arising from disciplinary cases

  • Assist employees with SSS, PhilHealth, and Pag-IBIG benefit claims and loan applications, coordinating with payroll as needed

Qualifications

  • 3-5 years of HR experience with a strong focus on employee relations and disciplinary management

  • Solid working knowledge of the Philippine Labor Code, DOLE regulations, and due process requirements

  • Proven experience drafting NTEs, hearing minutes, and Notices of Decision

  • Fair, discreet, and confident handling sensitive conversations

  • Excellent written and verbal communication skills in English and Filipino

  • Bachelor’s degree in Psychology, HR Management, Business, or a related field

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