ServiceNow Lead Developer – WSD

This is a remote position.

ServiceNow Lead Developer – Workplace Service Delivery (WSD)

Job Overview

We are looking for an experienced ServiceNow Lead Developer specialising in Workplace Service Delivery (WSD) for an upcoming project. The candidate should have strong hands-on experience in ServiceNow WSD implementation and development, along with technical solution design and platform configuration expertise.

The role requires the ability to design, develop and configure WSD applications, workflows, forms and integrations while collaborating with architects, business analysts and business stakeholders.

Key Responsibilities

• Design, develop and configure ServiceNow Workplace Service Delivery (WSD) applications.
  

• Develop and maintain WSD workflows, forms and integrations.
  

• Perform ServiceNow development and technical solution design.
  

• Configure JavaScript, Flow Designer, Business Rules and Client Scripts.
  

• Work with IntegrationHub and ServiceNow integrations.
  

• Develop workplace case management and space/facilities-related workflows.
  

• Follow ServiceNow application architecture and development best practices.
  

• Handle technical design, documentation, testing and deployment.
  

• Support platform performance optimisation.
  

• Collaborate with architects, business analysts and business stakeholders.
  

• Provide technical guidance and contribute to solution design decisions.
  

Additional Expectations

Candidates with strong hands-on WSD implementation and development experience are preferred. Exposure to solution architecture or the potential to progress into an architectural role will be an advantage.

Requirements

Mandatory Skills & Experience

• 6+ years of overall IT experience.
  

• 5+ years of relevant experience in ServiceNow WSD.
  

• Hands-on experience with ServiceNow Workplace Service Delivery (WSD).
  

• Strong ServiceNow development and technical solution design experience.
  

• Proficiency in JavaScript.
  

• Experience with Flow Designer, Business Rules and Client Scripts.
  

• Strong knowledge of ServiceNow platform configuration.
  

• Experience with IntegrationHub and ServiceNow integrations.
  

• Ability to design, develop and configure WSD applications, workflows, forms and integrations.
  

• Experience in workplace case management and space/facilities-related workflows.
  

• Knowledge of ServiceNow application architecture and development best practices.
  

• Experience in technical design, documentation, testing, deployment and platform performance optimisation.
  

• Ability to collaborate with architects, business analysts and business stakeholders.
  

Certifications

• ServiceNow CSA certification preferred.
  

• CAD or relevant CIS certifications will be an added advantage.
  

Work Requirements

• Work Mode: Remote
  

• Offshore Location: Pune
  

• Shift: 12:30 PM – 9:30 PM IST (E1 Shift)
  

• Proposed Onboarding: 19th October 2026
  

• Background Verification: Mandatory