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This role focuses on managing the Salsify PIM setup, ensuring effective product data flow from suppliers to digital channels. You will collaborate with merchandising, marketing, and e-commerce teams to enhance data quality and streamline workflows, while also mentoring developers.
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This is a remote position.
• Explain technical ideas in plain language to business users, managers and leadership.
• Run requirement workshops with merchandising, marketing, e-commerce and supply chain teams, and turn them into clear user stories.
• Write clear documentation: data models, workflows, runbooks and release notes.
• Push back politely when a request will hurt data quality, and offer a better option.
• Mentor mid-level and junior developers through code reviews, pairing and regular 1:1s.
• Keep stakeholders informed on progress, risks and timelines without being chased.
• Work well with offshore and onshore teams across time zones.
• Strong understanding of how product information flows from suppliers to the shelf and to digital channels.
• Know how retailers and marketplaces (Amazon, Walmart, Target, Google Shopping, etc.) want product content, and how Salsify syndication meets those requirements.
• Understand product hierarchies, variants, bundles, digital assets and enhanced content.
• Able to define and enforce data governance: ownership, completeness rules, approval workflows.
• Think about the business outcome (faster time-to-market, fewer listing errors, better conversion), not only the ticket.
• Help shape the PIM roadmap and prioritize the backlog with the product owner.
Workflows are at the heart of this role. You’ll design, own and continuously improve how product data moves through Salsify, from onboarding to go-live.
• Design end-to-end Salsify workflows for new product onboarding, enrichment, review/approval and publishing to channels.
• Map business processes first: who does what, in what order, and what “done” means at each stage.
• Set up workflow stages, task assignments, notifications, SLAs and escalation paths for each team.
• Build completeness and validation rules into workflows so bad data is stopped before it reaches a retailer.
• Automate hand-offs between teams (for example supplier → merchandising → marketing → e-commerce) and remove manual steps.
• Connect workflows to integrations and syndication, so approved products publish automatically to the right channels.
• Monitor workflow performance (bottlenecks, cycle time, stuck items) and fix what slows teams down.
• Train business users on workflows and write simple guides for each team.
• Set workflow standards and review the workflows built by the rest of the team.
• Deep Salsify expertise: user access rights, data modeling, properties, lists, channels, workflows, Digital Asset Management, Enhanced Content and syndication.
• Experience designing and building Salsify integrations using the Salsify API, webhooks, imports/exports and scheduled jobs.
• Integration experience with ERP, e-commerce and DAM platforms (for example SAP, Shopify, Salesforce Commerce Cloud, Adobe Commerce).
• Comfortable with JSON, REST APIs, CSV/Excel data mapping and at least one scripting language (Python, JavaScript or Ruby).
• Knowledge of middleware/iPaaS tools (MuleSoft, Boomi, Workato or similar) is a plus.
• Experience with Agile delivery, Jira/Confluence and Git.
• Salsify certification is optional: good to have, but not required.
• Has led at least one full Salsify implementation or major re-platforming, including designing its workflows.
• Has managed or mentored a team of 3+ developers or analysts.
• Bachelor’s degree in Computer Science, IT or a related field, or equivalent experience.
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