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Content Strategy & Creative Operations Lead

Role overview

Qualifications

  • 7+ years of experience in B2B marketing, content strategy, creative operations, or related disciplines
  • At least 3 years in a leadership position with direct responsibility for a multidisciplinary team
  • Proven experience in enterprise B2B SaaS, complex technology solutions, or similarly consultative B2B environments
  • Strong understanding of demand generation, product marketing, buyer enablement, and digital marketing

Responsibilities

  • Develop and manage a content strategy aligned with global GTM priorities and customer journey needs
  • Identify content gaps and prioritize initiatives based on business impact and available resources
  • Lead the Content & Design Team, managing team development, workload, and resource allocation
  • Establish scalable production workflows, quality standards, and approval processes

Key facts

  • Remote from: Ukraine, Europe, EMEA
  • Full time
  • Senior (5-10 years)
  • Strategy & Operations Lead
  • English

Hard skills

Other skills

  • Creative Problem Solving
  • Team Leadership
  • Communication
  • Collaboration
  • Decision Making
  • Prioritization

About the company

Viseven logo

Viseven

  • AdTech & MarTech
  • SME
  • 501–1,000
Viseven is a global team of over 700 professionals, providing pharma marketing services as a dedicated MarTech Service Provider for Life Sciences. Our team delivers tailored solutions and services for Pharma, Healthcare, & Life Sciences, including: ➤ Omnichannel Marketing ➤ eDetailing ➤ Design Services ➤ eWizard Content Experience Platform ➤ Digital Transformation ➤ Digital Content Factory ➤ Modular Content ➤ App and Portal Development We assist our clients with tailored solutions that enable personalized, precision-driven outcomes in the pharmaceutical industry. Our core offerings include the eWizard Content Experience Platform, designed to streamline and accelerate content creation and distribution. eWizard liberates your content from the constraints of formats and systems, enabling it to spread information effectively and drive business success. One of our ultimate goals is to ensure your content thrives in any environment or channel, infused with new life in every piece created. Viseven has extensive experience in digital transformation for life sciences, helping organizations navigate digital marketing transformation. We implement innovative go-to marketing technology and specialize in localization to maximize global reach and effectiveness. Our core mission as a pharma marketing agency is to help our clients create value through enhanced engagement, expertise, and strategy. We're ready to help you tackle any mission — be it change management, customer journey management, multichannel marketing, interactive visual aids, the creation of pharma mobile apps, or any aspect of localization and personalization in pharma.

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Job description

Make Every Experience Matter     Viseven is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology — eWizard, eVa, Kheiron, and Lexi — with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50 life sciences, pharma, biotech, and medtech companies around the globe.  
Responsibilities:
  • Develop and manage a content strategy aligned with global GTM priorities and customer journey needs.
  • Identify content gaps and prioritize initiatives based on business impact and available resources.
  • Lead the Content & Design Team, managing team development, workload, and resource allocation.
  • Establish scalable production workflows, quality standards, and approval processes.
  • Ensure consistent brand messaging and high-quality content delivery.
  • Introduce AI tools, automation, and content reuse to improve efficiency.
  • Define and monitor content performance metrics and identify optimization opportunities.
  • Collaborate with Growth and Marketing Operations to measure content impact on campaigns and pipeline.
  • Partner with Product Marketing, Regional Marketing, and Sales to develop market-facing and sales enablement materials.
  • Ensure consistent messaging across websites, campaigns, product launches, and sales materials.
  • Manage stakeholder expectations and align competing content priorities.

  • Requirements:
  • 7+ years of experience in B2B marketing, content strategy, creative operations, or related disciplines.
  • At least 3 years in a leadership position with direct responsibility for a multidisciplinary team.
  • Proven experience in enterprise B2B SaaS, complex technology solutions, or similarly consultative B2B environments.
  • Demonstrated experience developing content strategies aligned with customer journeys and GTM objectives.
  • Strong understanding of demand generation, product marketing, buyer enablement, and digital marketing.
  • Hands-on experience with content workflows, resource planning, creative briefing, and quality management.
  • Ability to interpret marketing performance data and translate findings into practical decisions.
  • Experience working with cross-functional stakeholders and senior leadership.
  • Excellent project prioritization, communication, and decision-making skills.
  • Advanced English, ideally C1, with confidence in professional written and verbal communication.

  • Nice to have:
  • Experience in Life Sciences, PharmaTech, HealthTech, or other regulated B2B industries.
  • Knowledge of pharma commercial and medical content workflows, MLR review, localization, and omnichannel engagement.
  • Experience with ABM, complex enterprise buyer journeys, or international GTM.
  • Experience implementing AI-powered content production and optimization workflows.
  • Familiarity with Salesforce, marketing automation, CMS/DXP platforms, digital analytics, and content performance dashboards.
  • Experience building or transforming an internal creative/content operations function. 
  • Why Viseven? 

    Purpose in Every Service 

    Your work will contribute to solutions that help pharmaceutical companies bring innovations to market faster and improve how healthcare information reaches people globally. We build technology with purpose — because better communication can lead to better health outcomes.  

    Care and Connection 

    We believe great work happens when people feel supported, trusted, and connected. At Viseven, collaboration, knowledge sharing, and genuine care are part of everyday work — for our teammates, clients, and communities. From charity and sustainability initiatives to an inclusive and supportive environment, we grow stronger together.  

    Grow and Go Beyond 

    We encourage bold ideas, ownership, and continuous growth. Whether it’s leading new initiatives, shaping products, or expanding your expertise, you’ll have the opportunity to make a visible impact and evolve alongside a global organization. 

    What We Offer 

    • Competitive compensation with performance-based salary reviews  

    • Professional and career growth opportunities in a global environment  

    • Flexible work format with remote opportunities  

    • Paid time off (18 business days) and sick leave according to company policy 

    • Family leave (3 paid business days) for important life moments 

    • Comprehensive medical insurance coverage  

    • English language courses  

    • Professional development through forums, conferences, and learning programs  

    • Team-building activities and corporate events  

    • A collaborative international team where your ideas matter  

    Grow your expertise while shaping communication for the world’s leading pharma brands. Over 50% of our team has been with Viseven for 5+ years. Join us!

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